Renewals Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Manage the quote-to-close process for renewals beginning 120 to 90 days before the due date.

• Meet or surpass quarterly revenue targets related to retention, growth, and extension of current customer contracts.

• Collaborate with Customer Success to evaluate customer health and implement suitable renewal solutions.

• Keep and present an accurate forecast of renewals within the designated portfolio.

• Oversee the renewal process for several commercial clients simultaneously and ensure organization amid scaling.

• Escalate issues when necessary to assist in resolving customer concerns.

• Recognize “at-risk” renewal clients prior to the renewal date and escalate to the appropriate team members to reduce contraction and churn across all agreements.

• Build and sustain strong relationships with our channel and alliance partners to identify and secure joint opportunities.

• Collaborate cross-functionally with Legal and the Deals Desk as needed.

• Suggest and contribute to enhancements in processes.

⛳️ Requirements

• 2-5 years of relevant experience in cybersecurity and renewals.

• Capability to work both independently and within a team setting.

• Highly collaborative, with the ability to thrive in an entrepreneurial atmosphere.

• Demonstrated history of success and exceeding renewal quotas in prior roles.

• Comprehensive understanding of SaaS products and pricing structures, with the ability to quickly grasp Wiz's offerings and pricing.

• Experience in a SaaS revenue organization: Sales, Customer Success Management, or previous renewals team experience.

• Familiarity with systems such as Salesforce, CPQ, IronClad, and ChurnZero.

• Confidence and capability to navigate customer and partner renewal processes in accordance with Wiz's rules of engagement.

🏝️ Benefits

• Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship.

• Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.