Renewals Inside Sales Rep – German Speaker

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Engage in proactive outbound communication via phone and email with current Customers and Channel Partners within the Installed Base (DACH region).

• Drive the renewal of subscriptions, as well as identify upsell and cross-sell opportunities based on Installed Base analytics and reporting.

• Use subscription records of installed products to enhance the number of active subscribers and improve attach rates.

• Support and implement initiatives aimed at expanding the Installed Base and managing lifecycle programs.

• Recognize whitespace opportunities within existing customer ecosystems.

• Serve as a bridge between Customers, Partners, and the SonicWall sales team to facilitate effective information flow.

• Assist regional sales teams by providing insights and intelligence related to Installed Base renewals.

• Promote improvements in the lifecycle management processes among Partners and Customers.

• Act as the first point of contact for inquiries related to Installed Base data.

• Ensure accurate documentation of Installed Base activities, projects, and initiatives within CRM systems.

• Utilize cross-functional resources (Sales, Renewals, Channel, Operations) to meet revenue objectives.

⛳️ Requirements

• 1–2 years of pertinent experience in sales, renewals, inside sales, or customer account management.

• Proficiency in German (mandatory) and good command of English is required.

• Excellent written and verbal communication skills.

• Capability to analyze Installed Base data and convert findings into actionable business strategies.

• Critical thinking aptitude and a consultative approach.

• Ability to synthesize complex data and analyses into clear business plans that aid decision-making.

• Strong organizational skills with the capacity to handle multiple priorities and meet stringent deadlines.

• Self-motivated individual with a strong sense of follow-through and ownership.

• Exceptional analytical and problem-solving abilities.

• Strong skills in cross-functional collaboration.

• Quick learner with the ability to effectively use internal systems and tools.

🏝️ Benefits

• Health insurance.

• Paid time off.

• Professional development opportunities.