Renewal Manager – Central

📋 Description

• Manage the quote-to-close process for renewals 120 to 90 days prior to the renewal due date.

• Meet or surpass quarterly revenue objectives - retention, growth, and term extension of existing customer contracts.

• Collaborate with Customer Success to evaluate customer health and implement the appropriate renewal strategy.

• Maintain and report an accurate forecast of renewals within the assigned portfolio.

• Oversee the renewal process for multiple commercial clients simultaneously, ensuring organization and efficiency as the scale increases.

• Escalate issues as necessary to address customer concerns effectively.

• Identify “at-risk” renewal clients ahead of the renewal date and escalate to the relevant team members, working to mitigate contraction and churn across all deals.

• Build and sustain strong relationships with our channel and alliance partners to uncover and close joint opportunities.

• Collaborate cross-functionally with Legal and Deals Desk as required.

• Suggest and contribute to enhancements in processes.

⛳️ Requirements

• 2-5 years of relevant experience in cybersecurity and renewals.

• Capability to work both independently and collaboratively within a team.

• Highly collaborative, with a proven ability to thrive in an entrepreneurial environment.

• Established history of success and exceeding renewal quotas in previous roles.

• In-depth knowledge of SaaS offerings and pricing models, with a capacity to quickly learn Wiz's offerings and pricing.

• Background in SaaS revenue organizations: Sales, Customer Success Management, or previous renewals team experience.

• Familiarity with platforms such as Salesforce, CPQ, IronClad, and ChurnZero.

• Confidence and capability to navigate customer and partner renewal processes in accordance with Wiz's rules of engagement.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Home Office Setup reimbursement.

• Flexible Spending Accounts.

• Monthly Connectivity reimbursement.

• Employee Assistance Program (EAP).

• Short- and Long-term Disability Insurance.

• Life & Accident Insurance.

• 401(k) Retirement Savings Plan (with employer match).

• Flexible paid time off plus 11 paid holidays.

• Paid leave programs, including parental, pregnancy health, medical, and bereavement leave.