Remote Sales Operator – Direct Channel

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver exceptional customer service and cultivate customer relationships via telephone and digital platforms.

• Actively engage with customers within the designated portfolio.

• Discover and pursue new business prospects.

• Showcase and promote the product portfolio, new product launches, product combinations, and marketing campaigns.

• Negotiate and monitor sales while ensuring customer activation and purchase conversion.

• Establish consultative relationships by identifying customer needs and providing optimal solutions.

• Document all interactions in corporate systems and conduct follow-ups post-sale.

⛳️ Requirements

• High school diploma is mandatory (a college degree is advantageous).

• Background in telesales, remote sales, customer service, or consultative selling is essential.

• Excellent communication, negotiation, and persuasion abilities.

• Fundamental knowledge of Microsoft Office and proficiency in CRM systems.

• Strong organizational skills, discipline, and a results-driven approach.

• Outstanding verbal communication capabilities, with confidence in delivering customer service and conducting sales via telephone, WhatsApp, and other digital channels.

• Preferred: experience in the pharmaceutical distribution, dermocosmetics, personal care, beauty, or consumer goods industries.

• Preferred: experience working with pharmacies, drugstores, or distributors.

🏝️ Benefits

• Employment under Brazil’s CLT labor regulations.

• This position is also inclusive of individuals with disabilities (PwD).

• We celebrate diversity within our team and encourage professionals from all backgrounds to apply.