Release Customs Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately process, rate when applicable, and release client shipments in a timely manner.

• Generate customs entries by examining shipment documentation and selecting the appropriate clients, vendors, keywords, and HS codes.

• Input shipment details for release, rating, and billing purposes.

• Ensure accurate valuation for duty and tariff treatment.

• Reach out to analysts or client service teams for any missing documentation, information, or guidance.

• Confirm release-condition, compliance, rating, and free-trade documentation.

• Adhere to SOPs, ESPs, business rules, and specific client instructions.

• Recognize outdated processes and suggest improvements to enhance efficiency and client service.

• Conduct research and respond professionally to Call Center inquiries via phone or email.

• Prioritize tasks based on client, customs, and service requirements.

• Elevate two-step release requirements and address authorization or release issues.

• Update, approve, and release billing information as needed.

• Assist with billing and ASR data entry when applicable.

• Engage in the daily operations of Release Operations.

• Utilize available system automation tools.

• Execute other related duties while adhering to established policies and procedures.

⛳️ Requirements

• High School/GED or equivalent is mandatory.

• An associate degree or post-secondary education is preferred.

• No prior experience is necessary.

• Candidates should be working toward or have successfully completed the Certified Customs Specialists (CCS) designation through CSCB or NCBFAA, if not already acquired.

• Successful completion of the CCS examination is required for further advancement.

• Exceptional oral and written communication and organizational skills are essential.

• Interpersonal skills focused on client service are required.

• Ability to manage large workloads and meet tight deadlines is necessary.

• Strong emphasis on attention to detail, organization, completeness, and accuracy.

• Good analytical and problem-solving skills are needed.

• Capability to make decisions and recommendations within authorized limits.

• Excellent time management skills are crucial.

• Ability to present a professional appearance is required.

• Familiarity with Microsoft Word and Excel is necessary.

• Proficiency in using a personal computer and common business machines/software is essential.

🏝️ Benefits

• Competitive salary structure.

• Comprehensive benefits package.

• Opportunities for incentives.

• Professional development options.

• A flexible, growth-oriented work environment.

• Continuous learning opportunities available.

• Long-term support for employees.

• Recognition for achievements.

• Accommodations during the recruitment process for applicants and employees with disabilities.