Regional Technology Specialist – Electrophysiology

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Evaluate and enhance clinical proficiency for the designated field organization.

• Recognize clinical training deficiencies, available resources, and areas for improvement toward certification.

• Implement new technologies and accomplish geographically aligned business goals.

• Offer technical and clinical product assistance to electrophysiology (EP) physicians and laboratory personnel.

• Assist in advanced cardiac ablation procedures utilizing electrophysiology systems and catheters.

• Cultivate relationships with physicians and EP laboratory staff to generate interest in new products and indications.

• Collaborate with Territory Managers, Field Service Engineers, Field Management, Sales, Marketing, and Global Education and Training teams.

• Design and implement certification and clinical development plans for workgroups.

• Assess learning and development within the designated workgroup.

• Instruct physicians and EP/IC Lab personnel on electrophysiology systems and catheter equipment, including the CARTO System.

• Inform customers about electrophysiology products and disseminate best practices.

• Mentor workgroups on consultative selling techniques and recognize sales opportunities.

• Facilitate communication between Territory Managers and Clinical Account Specialists with key decision-makers to promote incremental business.

• Establish customer relationships with physicians, nurses, technicians, administrators, and hospital personnel.

• Stay updated on product usage instructions, technical troubleshooting, scientific literature, and new product developments.

• Address customer and partner inquiries via email and voicemail.

• Complete field visit documentation, training summaries, account records, compliance training, expense reports, and company system input.

• Provide case support, schedule appointments, deliver clinical and technical information, and ensure optimal equipment utilization.

• Adhere to Safe Fleet standards and comply with health, safety, environmental, federal, state, local, and company regulations.

⛳️ Requirements

• A minimum of a bachelor's degree, or 5 years of relevant professional work experience.

• Exceptional oral communication skills, including the ability to deliver group presentations.

• Strong written communication abilities.

• Effective organizational and time management skills.

• A valid driver's license issued in the United States.

• Willingness and capability to travel up to 70% overnight locally, regionally, and nationally.

• Preferred certification in cardiology technology, such as IBHRE or RCES, along with EP clinical experience.

• Management or supervisory experience is preferred.

• Preferred residency in the assigned geographic area.

• Proficient computer skills, including expertise in Microsoft Office products.

• Ability to adhere to applicable federal, state, local, and company regulations, policies, and procedures.

🏝️ Benefits

• Eligibility for a long-term incentive program.

• Vacation entitlement of 120 hours per calendar year.

• Sick leave of 40 hours per calendar year.

• Colorado employees receive 48 hours of sick leave per calendar year.

• Washington employees receive 56 hours of sick leave per calendar year.

• Holiday pay, including Floating Holidays, totaling 13 days per calendar year.

• Up to 40 hours of Work, Personal, and Family Time per calendar year.

• Parental Leave of 480 hours within one year following the birth/adoption/foster care of a child.

• Bereavement Leave of 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.

• Caregiver Leave of 80 hours within a 52-week rolling period.

• 10 days of Volunteer Leave, amounting to 32 hours per calendar year.

• Military Spouse Time-Off of 80 hours per calendar year.

• An inclusive applicant interview process and accommodation support.