Regional Officer/Manager

This is a fully remote position, open to applicants in Bangladesh.

📋 Description

• Oversee the complete student lifecycle—from application processing to final conversion—across all channel partner offices within the designated region.

• Drive and achieve specific student conversion targets tailored to the region.

• Establish and nurture robust, long-term relationships with channel partners.

• Negotiate commercial and operational terms, ensuring mutual alignment and sustainable growth.

• Deliver comprehensive onboarding and continuous training to partner teams.

• Maintain active engagement with partners through consistent communication, reviews, and field visits.

• Identify and onboard new channel partners to enhance regional reach and student volumes.

• Attain a thorough understanding of KC Overseas’ business model, systems, and standard operating procedures (SOPs).

• Ensure all partner offices strictly comply with established processes, documentation standards, and ethical practices.

• Serve as the escalation point for resolving operational or quality issues at the partner level.

• Guide and train agents to enhance the quality and quantity of student applications.

• Conduct regular knowledge-sharing and process-training sessions for partner teams.

• Collaborate with Subject Matter Experts (SMEs) across Business Units to ensure partners have access to up-to-date information regarding countries, universities, and processes.

• Work closely with Head Office teams to:

• Identify region-specific challenges and support needs.

• Ensure timely operational, academic, and marketing assistance to partners.

• Act as the representative voice of the region in Head Office discussions and planning.

• Plan and implement regional marketing initiatives in conjunction with the Head Office marketing team.

• Provide on-ground support for events, seminars, fairs, and marketing activities led by partners.

• Tailor marketing strategies to align with regional market dynamics and partner requirements.

• Travel extensively throughout the assigned region, covering key cities and towns, to promote business growth, partner engagement, and operational consistency.

⛳️ Requirements

• A Bachelor’s degree in a relevant field (e.g., Business) is preferred.

• A total of 4–7 years of experience, with at least 2+ years in the International Education sector.

• Strong ability to collaborate effectively with a diverse array of stakeholders.

• Capability to quickly learn and apply domain knowledge.

• Fluency in English, with excellent verbal and written communication skills.

• A problem-solver, adept at navigating complex situations to achieve positive outcomes for students and partners.

🏝️ Benefits

• Work-Life Balance – We value productivity and well-being equally.

• Global Exposure – International travel and exposure to diverse markets.

• Unmatched Growth – Thrive in a rapidly expanding industry to reach your potential.

• Recognition & Rewards – A culture that values and rewards hard work.

• Continuous Learning – Upskilling and development opportunities at every step.

• Supportive Culture – Work in an encouraging, trust-driven environment.

• Stability & Security – A long-term career with a leading industry player.

• Competitive Compensation – Because great work deserves great rewards.