Regional Manager

This is a fully remote position, open to applicants in Indonesia.

📋 Description

• Lead student recruitment efforts to achieve ECU’s enrollment objectives for the Indonesian market.

• Represent ECU at exhibitions, school visits, agent events, and other promotional initiatives.

• Execute student conversion activities to enhance offer-to-acceptance rates (e.g., follow-up calls, emails, information sessions).

• Provide presentations and seminars for prospective students, parents, and counselors.

• Respond promptly and professionally to inquiries from students and agents, including those received through Salesforce.

• Offer training and support to ECU’s authorized education agents.

• Conduct regular meetings, communications, and visits with key agents.

• Monitor agent performance and deliver feedback and reports to ECU's Senior Regional Manager.

• Identify and evaluate potential new agents, recommending appointments that align with ECU’s strategic objectives.

• Investigate new recruitment channels and partnership opportunities to broaden ECU’s presence in Indonesia.

• Accurately document all agent interactions using the ECU Digital Logbook.

• Identify emerging trends, growth opportunities, and student needs within Indonesia.

• Monitor and report on competitor activities, market changes, and agent feedback.

• Contribute insights to ECU’s regional marketing and recruitment strategies.

• Ensure all recruitment activities comply with the ESOS Act, National Code, and ECU’s Code of Conduct.

• Uphold high ethical standards in all interactions with agents, students, and partners.

• Assist in ECU’s risk management processes to ensure the recruitment of genuine and high-quality students.

• Engage with stakeholders such as Austrade, schools, and alumni as needed.

• Collaborate closely with the International Account Manager (for Indonesia, Philippines, Thailand, and Myanmar) and other offshore and onshore colleagues.

• Coordinate with Edith Cowan College (ECC) to ensure consistent messaging and effective joint initiatives.

• Facilitate in-country briefings, events, and campaign activations.

⛳️ Requirements

• A first degree or relevant experience in the higher education sector.

• Advanced proficiency in English language skills.

• Willingness to travel throughout Indonesia and internationally as necessary.

• Exceptional business presentation and reporting skills in English.

• High enthusiasm, self-motivation, and integrity to undertake extended travel unsupervised.

• Strong problem-solving and organizational abilities to address complex situations independently as they arise.

• A high level of literacy and meticulous attention to detail to generate clear and concise reports and strategies.

• Strong numeracy skills with previous experience in budget management and basic statistical analysis.

• Excellent oral and written communication skills for engaging with a diverse range of contacts, both internally and externally, at all levels.

• Proficiency in MS software and CRM tools (such as Salesforce).

• Understanding of the international education landscape and the student recruitment process.

• Proven experience in international student recruitment or marketing.

• Experience working with international students and higher education programs.

• Outstanding time management capabilities.

• Experience in customer service roles.

• Proven track record of achieving enrollment targets.

🏝️ Benefits

• Flexible working environment.

• Opportunities for career advancement.

• Access to training and professional development.