Regional Manager

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Oversee the daily performance and operations of roughly 8–12 manufactured housing communities.

• Ensure that communities align with company operational standards, objectives, and performance expectations.

• Establish best practices to enhance operational efficiency, profitability, and resident satisfaction.

• Identify operational challenges and devise practical solutions.

• Maintain effective communication with Park Managers and senior leadership.

• Lead, coach, and develop Park Managers.

• Set measurable goals and ensure accountability among property-level managers.

• Monitor KPIs, financial metrics, occupancy rates, collections, maintenance, and resident-related metrics.

• Conduct operational reviews and audits.

• Develop and implement performance-improvement action plans.

• Oversee regional budgets, rent collections, delinquency rates, expenses, and overall financial performance.

• Review and approve expenses while identifying opportunities for cost savings.

• Collaborate with leadership on forecasting, budgeting, and performance analysis.

• Supervise maintenance, repairs, landscaping, preventive maintenance, and overall community appearance.

• Prioritize and coordinate capital improvement projects with teams and vendors.

• Ensure compliance with local, state, and federal regulations.

• Assist Park Managers in addressing escalated resident concerns.

• Provide regular portfolio reporting and insights to senior leadership.

• Contribute to strategic decision-making and the growth and scalability of the portfolio.

⛳️ Requirements

• Minimum of 2 years of experience in a regional, multi-property, or multi-community management role.

• Demonstrated experience managing multiple properties, communities, or locations simultaneously.

• Proven experience in managing and developing property-level teams and managers.

• Strong understanding of property operations, rent collections, maintenance, budgeting, and resident relations.

• Ability to lead teams, establish accountability, and drive performance.

• Exceptional coaching and people-development skills.

• Capacity to make decisions, solve problems, and take ownership of results.

• Experience with property budgets, expense management, rent collections, and financial reporting.

• Ability to interpret operational and financial KPIs and translate data into actionable decisions.

• Excellent written and verbal communication skills in English.

• Strong interpersonal and conflict-resolution abilities.

• Highly organized and capable of managing multiple properties, priorities, deadlines, and projects.

• Ability to work independently in a remote environment while maintaining communication with U.S.-based leadership and property teams.

• Familiarity with property management software, rent collection systems, and operational platforms.

• Proficiency in Microsoft Office and/or Google Workspace.

• Adaptability and willingness to learn new technology and systems.

• Willingness and ability to travel frequently to communities within the assigned U.S. region as required.

🏝️ Benefits

• Paid Time Off: 80 hours of PTO annually.

• U.S. holidays off.

• Additional holiday bonus opportunities.

• Flexibility to work remotely from anywhere in Latin America.

• Opportunity for growth alongside a rapidly expanding manufactured housing portfolio.

• Close collaboration with senior leadership and involvement in operational and strategic decision-making.

• Significant impact on community performance, resident experiences, and long-term property value.