Regional Director – Strategic Key Accounts

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of a designated portfolio consisting of around 20–25 strategic accounts.

• Formulate multi-year account strategies that are in line with customer business goals.

• Cultivate executive relationships across ownership groups, management companies, brands, and operators.

• Act as the executive commercial leader and primary executive relationship steward for the designated customers.

• Recognize risks, expansion possibilities, competitive challenges, and whitespace opportunities.

• Direct executive business planning, customer visits, Quarterly Business Reviews, and executive planning sessions.

• Meet annual revenue and profitability targets while increasing enterprise share-of-wallet.

• Promote the specification and adoption of ASSA ABLOY Global Solutions' comprehensive hospitality technology portfolio.

• Assist in strategic contract negotiations and enterprise agreements.

• Create customer success strategies and act as an executive escalation point when required.

• Maintain account plans, opportunity pipelines, forecasts, CRM data integrity, account hierarchies, and customer health indicators.

• Collaborate with Business Development, Business Excellence, Solutions Engineering, Customer Success, Project Management, Product Management, Marketing, Operations, Manufacturing, and Executive Leadership.

• Implement SKAOS and SKAMS standards, including account planning, QBR involvement, portfolio governance, forecast accuracy, and established business rhythms.

• Achieve measurable revenue growth, enhance penetration of additional solutions, and uphold robust CRM and forecasting practices.

⛳️ Requirements

• Bachelor's degree or equivalent business experience.

• Over 7 years of B2B sales or strategic account management experience.

• Experience in managing enterprise or national accounts.

• Proficient in executive presentation and communication skills.

• Strong background in commercial negotiation.

• Familiarity with CRM systems; Dynamics 365 is preferred.

• Willingness to travel approximately 40–60%.

• Preferred experience in hospitality technology.

• Background in hotel ownership or management companies is preferable.

• Experience in enterprise account planning is preferred.

• Preferred experience in leading executive business reviews.

• Knowledge of hospitality technology ecosystems is preferred.

• Experience in selling integrated technology solutions is preferred.

• Possess executive presence, strategic thinking, commercial insight, relationship development, negotiation skills, business planning, financial acumen, cross-functional leadership, communication abilities, accountability, problem-solving skills, customer focus, and organizational influence.

🏝️ Benefits

• Regular feedback, training, and development opportunities.

• Opportunities for growth in your role on a local, regional, or international scale.

• Diverse and inclusive teams.

• Travel opportunities associated with the role.