Recruitment & Scheduling Coordinator – Home Care, Home Health

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist in the recruitment process for home care and home health professionals, which includes:

• - Caregivers

• - Home Care Aides

• - Home Health Aides (HHAs)

• - Certified Nursing Assistants (CNAs)

• - Companions

• - Personal Care Attendants

• - Live-in, hourly, and shift-based caregivers

• Manage and post job advertisements on various recruiting platforms.

• Identify and evaluate qualified healthcare candidates.

• Initiate contact through phone, video, email, and text.

• Assess resumes, certifications, licenses, experience, and availability.

• Schedule interviews with hiring managers and agency leadership.

• Maintain candidate pipelines and recruitment tracking systems.

• Assist with reference checks, document collection, and onboarding tasks.

• Monitor licenses, certifications, background checks, CPR/BLS requirements, insurance documentation, and other credentials.

• Develop and sustain a robust pipeline of caregivers and clinicians for present and future staffing needs.

• Ensure prompt communication to minimize applicant drop-off and enhance hiring results.

• Aid in scheduling and managing workforce across home care and home health operations.

• Organize visits for RNs, PTs, OTs, STs, MSWs, and HHAs.

⛳️ Requirements

• Previous experience in:

• - Home Care Agency

• - Home Health Agency

• - Healthcare Staffing

• - Healthcare Recruitment

• - Medical Scheduling or Workforce Coordination

• Experience in recruiting caregivers and/or licensed healthcare professionals.

• Scheduling experience in a healthcare, home care, home health, or staffing setting.

• Familiarity with WellSky in a home care or home health context.

• Strong comprehension of caregiver staffing, client matching, shift coverage, and field staff coordination.

• Knowledge of home health scheduling concepts, including visit frequencies, territories, and discipline-specific scheduling.

• Excellent written and verbal communication skills in English.

• Strong organizational, multitasking, and follow-up skills.

• High attention to detail and proficiency in data entry.

• Ability to work independently in a remote setting.

• Understanding of HIPAA regulations and patient confidentiality requirements.

• Preferred Experience & Tools:

• Experience with any of the following is highly desirable:

• **Healthcare Platforms**

• - WellSky Personal Care

• - WellSky Home Health

• - ClearCare

• - AxisCare

• - AlayaCare

• - KanTime

• - Axxess

• - HHAeXchange

• - MatrixCare

• - Homecare Homebase

• **Recruitment & Productivity Tools**

• - Indeed

• - ZipRecruiter

• - LinkedIn

• - Applicant Tracking Systems (ATS)

• - CRM platforms

• - Google Workspace

• - Microsoft Office

• - Slack

• - Microsoft Teams

• - Zoom

• - RingCentral

• - Calendly

• - AI tools such as ChatGPT and similar productivity platforms

• Basic requirements:

• Must be proficient in clear spoken and written English.

• Must possess relevant work experience.

• Ability to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory].

• Must be available for video meetings with your camera on (when required).

• Technical requirements:

• Device: Reliable laptop or desktop computer.

• Internet: High-speed connection (minimum 25 Mbps).

• Audio: Noise-canceling headset.

• Video: Webcam for virtual meetings.

• Workspace: Quiet, professional environment.

🏝️ Benefits

• Dedicated HR & Contractor Support Team: Access to top-tier support for inquiries, guidance, contract issues, and client communication.

• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.

• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to confidently handle PHI for U.S. healthcare clients.

• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you excel as a top-performing VA and boost long-term client retention.

• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off based on the client’s needs and schedule.

• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.

• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.

• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.