Records Management System Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop processes to implement RMS best practices.

• Manage the implementation of RMS.

• Supervise comprehensive testing of RMS workstreams, integrations, and hardware components.

• Clearly outline the roles and responsibilities of both the company and customers regarding the delivery and maintenance of RMS products.

• Collaborate with various stakeholders to facilitate product adoption.

• Partner with training and marketing teams to ensure the successful deployment and understanding of new features.

• Collect product feedback and collaborate with internal teams to set development priorities.

• Coordinate with internal teams to communicate key metrics and project risks to aid in staffing, budgeting, and future team planning.

• Collaborate with the Training team to refresh training materials for an exceptional training experience.

⛳️ Requirements

• An associate's degree or higher in relevant coursework is required.

• Preferred: 5+ years of experience as a product consultant or in a public safety role; a minimum of 2 years is required.

• Outstanding written and verbal communication skills.

• Experience in developing, communicating, and training on best practices and workflows.

• Familiarity with Agile and Waterfall project management methodologies.

• Proficient in PowerPoint, Excel, and Google applications.

• Strong technical skills with the ability to learn new systems and products.

• Completion of ISO 9001:2015 internal training within ninety (90) days of hire.

🏝️ Benefits

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Long-term and Short-term Disability Insurance

• 401k Plan

• Paid Vacation Days

• Paid Sick Days

• Paid Holidays

• Dog-friendly corporate office

• Wellness incentives

• Referral bonuses