Records Case Opening Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Review and input new client orders into the system.

• Examine, prepare, and scan authorizations provided by clients.

• Acquire knowledge of various court subpoena regulations.

• Analyze and comprehend court service lists.

• Review, prepare, and scan court subpoenas submitted by clients.

• Communicate with clients to address inquiries regarding orders and document deficiencies.

• Resolve client inquiries and issues related to orders.

• Prioritize tasks effectively.

• Assist in confirming the appropriate destinations for requests to obtain records.

⛳️ Requirements

• A minimum of 2-3 years of experience in a relevant area, such as medical record retrieval, call center operations, customer service, collections, or a similar field.

• Proficient in computer skills, including internet navigation, Microsoft Office Suite, and Outlook.

• Exceptional verbal and written communication skills.

• Detail-oriented with strong self-organization.

• Capable of handling multiple tasks and prioritizing responsibilities effectively.

• Ability to thrive in a team-oriented and fast-paced environment.

• Excellent problem-solving abilities.

• Strong aptitude for retaining and applying knowledge.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and growth.

• Flexible working hours and a supportive team environment.