Record Retrieval Specialist

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Acquire the necessary materials and deliver them back to the requesting party promptly.

• Perform data entry tasks.

• Conduct follow-ups with providers through phone, email, or fax.

• Assess prepayment requests for correctness and subsequently input them into our system.

• Address status inquiries made by clients.

• Manage rejections in accordance with client protocols.

• Verify the accuracy of requested materials and provide a final version to the requesting party.

⛳️ Requirements

• Previous experience in record retrieval, either from the vendor or physician perspective.

• Exceptional written and verbal communication skills.

• Strong commitment to work ethics.

• Proficient computer skills.

• Effective organizational abilities.

• Capacity to multitask.

• Detail-oriented approach.

• Capability to work independently in a remote environment.

• Familiarity with basic Microsoft Office Programs is preferred.

• Ability to properly maintain the diary schedule established for follow-up.

• Skill in adhering to various client protocols.

• Accurate entry of diary notes in the system for all workflow-related events.

• Timely and appropriate responses to client inquiries.

🏝️ Benefits

• Competitive salary.

• Flexible work hours.

• Opportunities for professional development.