Real Estate Leasing Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Create and update job postings in AppFolio; ensure Zillow and partner syndication are active for every unit.

• Manage and refresh listings on Facebook Marketplace, MHVillage, and Craigslist; promptly remove outdated listings.

• Ensure accuracy of listing copy, photo arrangement, and unit details.

• Identify pricing triggers when a unit reaches 15 and 22 days on the market, along with a recommendation.

• Respond to all incoming leads within 5 minutes during business hours.

• Conduct pre-qualification questions for every lead.

• Arrange showings and self-showings through ShowMojo; document all activities in AppFolio.

• Implement the lead-to-tour-to-application follow-up process.

• Process applications, conduct tenant screening, and verify income, employment, and rental history.

• Request and follow up on missing documents; compile complete application files.

• Present finalized files along with a recommendation.

• Generate lease documents, send for electronic signature, and collect deposits and the first month's rent in AppFolio.

• Prepare move-in packets, activate the resident portal, and coordinate key/access logistics.

• Initiate the move-in inspection task for the on-site team.

• Execute the automated 90/60/30 renewal outreach sequence.

• Draft renewal offers according to manager-set terms; monitor responses.

• Report renewal rates against targets.

• Generate weekly and monthly dashboards: occupancy rates, days on market, lead response times, renewal rates, and application throughput.

• Report exceptions — highlight deviations rather than noise.

• Execute investor/owner updates — recurring, templated reports.

• Provide eviction administration support — prepare notices, coordinate with attorneys, and assemble files. No legal decisions involved.

⛳️ Requirements

• Minimum of 3 years of demonstrated experience as a Real Estate Coordinator or Real Estate Virtual Assistant.

• At least 3 years of experience within the Real Estate sector.

• Strong English communication skills, both written and verbal (minimum B2 level).

• Outstanding organizational skills.

• Excellent time management abilities.

• Familiarity with modern technologies, such as desktop sharing, cloud services, and VoIP.

• Proficient in word-processing software and spreadsheets (e.g., MS Office).

• Knowledge of online calendars and scheduling tools (e.g., Google Calendar).

• Strong communication skills via phone, email, and instant messaging.

• Tech-savvy individual.

• Proactive mindset.

• Ability to work during graveyard shifts.

• USB headset with noise cancellation capability.

• Functional webcam.

• Computer with a minimum 1.8 GHz processor and at least 4GB of RAM.

• Primary internet service speed of at least 25 Mbps cable connection.

• Backup internet service speed of at least 10 Mbps.

🏝️ Benefits

• Health Insurance (HMO).

• Performance Incentives.

• Job Security and Stability.

• Paid Training.

• Inclusive Culture.

• Opportunities for Upskilling.

• 100% Remote Work.

• Exceptionally Supportive Team.

• Career Growth Opportunities.

• Enjoyable Work Environment.

• Holiday and Overtime Pay.