Quality & Safety Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess patient safety reports utilizing standardized classification systems.

• Facilitate investigations and action planning for incidents of harm, precursor events, and near misses.

• Conduct Apparent Cause Analyses (SWARM), contribute to and support Root Cause Analyses, and engage in Plan-Do-Study-Act (PDSA) cycles.

• Execute structured event interviews and reviews of medical records, ensuring psychological safety for participants during investigations.

• Deliver timely and clear summaries along with recommendations based on investigative findings.

• Lead or assist in Failure Mode and Effects Analyses (FMEA) to identify and mitigate risks before harm occurs.

• Perform gap assessments and design robust, sustainable system-level actions to address identified vulnerabilities.

• Employ reliable design principles, human factors, checklists, forcing functions, and other safety science practices to enhance care processes.

• Collaborate with clinical stakeholders to implement and monitor process modifications.

• Support the completion, rollout, and analysis of the Culture of Safety Survey.

• Facilitate data-driven action planning with leadership based on insights derived from the survey.

• Encourage harm reporting through a non-punitive framework and provide feedback that recognizes the value of reporting.

• Contribute to fostering a just, restorative culture by advocating for fair accountability and system-focused solutions.

• Analyze event data to detect patterns, trends, and emerging risks.

• Generate insights and recommendations for leaders within assigned Centers of Excellence or regions.

• Assist with or conduct basic data analysis to track safety performance and system outcomes.

• Communicate findings clearly and concisely to internal stakeholders.

• Educate clinicians, leaders, and staff on high reliability principles, human-centered resilience engineering, effective communication, sustaining situational awareness, and core patient safety concepts.

• Provide routine safety training and support organizational Quality & Safety initiatives.

• Act as a consultant for safety-related inquiries, workflows, and improvement projects.

• Collaborate across clinical, operational, and leadership teams to enhance safe and effective care delivery and workflows.

• Assist in the design, implementation, and evaluation of improvement projects aimed at reducing preventable harm.

• Participate in the Quality & Safety Committee and other relevant workgroups.

⛳️ Requirements

• Bachelor’s degree in a clinical or health sciences discipline (e.g., nursing, pharmacy, respiratory therapy, etc.)

• Over 3 years of clinical healthcare experience.

• At least 1 year of experience in healthcare quality, patient safety, and/or performance improvement.

• Proficient in data utilization, trending, and reporting.

• Experience in supporting or leading change initiatives.

• Familiarity with facilitating or participating in patient safety investigations (ACAs/SWARMs, RCAs, case reviews, etc.).

🏝️ Benefits

• Competitive medical, dental, and vision insurance

• Healthcare and Dependent Care FSA; Company-funded HSA

• 401(k) with 4% match, fully vested from day one

• Employer-paid short and long-term disability

• Life insurance at 1x annual salary

• 20 days PTO + 10 Company Holidays & 2 Floating Holidays

• Paid new parent leave

• Additional benefits to be detailed in the offer