Quality Engineering Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the quality strategy for Storefront, Internal Apps, and Mobile applications.

• Lead, manage, mentor, and develop a team of QA engineers.

• Establish and document QA standards, processes, ownership roles, release readiness criteria, severity guidelines, and expectations for test coverage.

• Collaborate with engineering, product, and design leaders to integrate quality into planning, development, and release phases.

• Define and present quality metrics to inform priority settings.

• Mentor the team on test design, automation, accessibility, and the effective use of AI tools.

• Assess and select QA tools, including test management and bug tracking systems, and oversee their implementation.

• Manage test planning, test cases, and regression processes across all teams.

• Contribute to and review automated test suites utilizing Playwright and TypeScript.

• Oversee API and integration testing for AWS serverless backend systems.

• Collaborate with engineers on testing headless and React-based storefront and web applications.

• Lead WCAG 2.2 AA accessibility testing for both web and mobile platforms.

• Manage complex or high-risk testing and validation of releases as required.

⛳️ Requirements

• 7–10 years of experience in Quality Assurance or Software Testing in a web, mobile, or digital product context.

• 2+ years of experience in leading, managing, or mentoring QA engineers formally.

• Proven experience in defining QA strategies and advancing QA processes.

• Proficient in TypeScript with the ability to read, review, and write code in collaboration with engineers.

• Hands-on experience in test automation using Playwright and TypeScript, or similar technologies.

• Familiarity with React and modern web application development, rendering, and deployment techniques.

• Practical experience in testing headless or composable eCommerce architectures.

• Basic understanding of AWS and serverless, microservices architectures.

• Strong grasp of manual testing methodologies and test case design principles.

• Experience in writing and executing REST and GraphQL API tests.

• Familiarity with test management systems and bug tracking tools.

• Experience with accessibility testing against WCAG 2.2 AA standards.

• Proficient in utilizing AI tools to enhance test development and QA workflows.

• Exceptional communication skills with the ability to influence engineering, product, and design leaders.

• A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience is desirable but not mandatory.

🏝️ Benefits

• Generous paid time off.

• Company-sponsored health insurance.

• 5% 401k matching contribution.

• Discounts on all Comfrt products.

• Fully remote work environment.

• Supportive and creative atmosphere where ideas and growth are encouraged.