Quality Control Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Design, implement, and sustain the project's Quality Management System (QMS).

• Ensure adherence to contract specifications, quality standards, policies, and procedures.

• Create and uphold the Quality Management Plan (QMP) along with associated quality documentation.

• Assess contract performance using established quality metrics and key performance indicators.

• Prepare and deliver necessary quality reports and performance documentation.

• Perform internal audits, inspections, and quality assessments.

• Oversee corrective and preventive action programs, confirming their implementation and effectiveness.

• Investigate nonconformances, determine root causes, and propose corrective measures.

• Monitor customer feedback and satisfaction metrics to identify areas for enhancement.

• Coordinate quality-related efforts with project management, operational staff, and customer representatives.

• Maintain records and documentation that support contract compliance and readiness for audits.

• Assist in customer audits, inspections, assessments, and performance evaluations.

• Oversee subcontractor quality performance and compliance when necessary.

• Offer quality-related guidance and training to project staff.

• Champion continuous improvement initiatives aimed at enhancing service delivery and operational performance.

⛳️ Requirements

• At least five (5) years of experience in quality assurance, quality control, or quality management roles related to government, defense, international, or large-scale service contracts.

• Proven experience in developing, implementing, and managing Quality Management Systems.

• Background in supporting ISO 9001-compliant quality programs.

• Experience in conducting audits, inspections, and managing corrective actions.

• Proficient in developing quality metrics, performance indicators, and reporting mechanisms.

• Excellent analytical, organizational, and problem-solving capabilities.

• Strong written and verbal communication skills in English.

• Ability to produce technical reports, quality documentation, and process improvement strategies.

• Proficiency in Microsoft Office Suite and quality management reporting tools.

• Willingness to travel throughout Poland and other customer-designated locations as needed.

🏝️ Benefits

• Medical care benefits package

• Training and professional development

• Paid time off