Quality Assurance Specialist – Temp Contract

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate background check findings for completeness, accuracy, and compliance.

• Ensure all Profiles (background reports) include the necessary Orders (background check components) as per company and client standards.

• Adhere to federal, state, and local laws and regulations to maintain compliance.

• Examine searches to verify accurate completion, legal compliance, and proper reporting of results.

• Provide assistance with consumer disputes and rechecks.

• Consult with Senior Quality Assurance Specialists, Operations Leadership, and/or Compliance when needed.

• Meet the production levels set by Operations Leadership.

• Regularly assess processes for efficiency and quality enhancements.

• Engage in special projects and other tasks assigned by management.

⛳️ Requirements

• A High School diploma (or GED) is mandatory.

• At least 1 year of screening experience is preferred.

• An Associate or Bachelor’s degree is desirable.

• Familiarity with background checks, pre-employment screenings, and/or legal terminology is preferred.

• Outstanding interpersonal skills are essential.

• Strong organizational abilities and attention to detail are required.

• Excellent time management skills are a must.

• Strong analytical and problem-solving capabilities are needed.

• Prior experience in a remote work environment is advantageous.

• Flawless spelling and grammar are essential.

• Comfortable communicating through email, phone, and Microsoft Teams.

• Proficient in MS Office Suite Software (Teams, Word, Excel, Outlook, SharePoint).

• Capable of establishing and maintaining a dedicated remote workspace.

• Ability to sit for extended periods at a desk and spend the majority of work hours looking at a computer screen.

🏝️ Benefits

• Medical, vision, dental, and supplemental insurance (with company contributions).

• 401(k) plan (with company match).

• Paid holidays and paid time off (PTO).

• Sick Time.

• Pet Insurance.

• Remote work arrangement.

• Dedicated remote workspace.