QAOps – Software Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the quality and dependability of a real-time routing engine that facilitates the matching of conversations to agents on a global cloud platform.

• Develop a comprehensive quality strategy for a high-capacity, event-driven routing service, ensuring both reliability and precision across worldwide deployments.

• Design and execute automated testing solutions for REST APIs, event streaming pipelines, in-memory data stores, and cloud persistence layers.

• Contribute production-level Java code to enhance system capabilities, testability, and overall efficiency.

• Create and uphold thorough system and integration tests that confirm complete conversation routing flows across various regions.

• Analyze intricate system behaviors and rectify defects by investigating failures within distributed, multi-tenant environments.

• Shape design choices by recognizing risks early and promoting scalable, testable architectures.

• Work together with cross-functional teams to standardize testing methodologies, enhance tools, and ensure consistent quality.

• Reinforce CI and CD pipelines by incorporating robust automated validations and enhancing feedback mechanisms for engineering teams.

⛳️ Requirements

• A minimum of 2 years of professional experience in software development with a strong focus on quality engineering.

• Proficient in Java with a solid grasp of object-oriented design principles.

• Experience in testing REST APIs using both functional and automated methods.

• Familiarity with CI and CD pipelines such as Jenkins or equivalent tools.

• Practical knowledge of event-driven systems and messaging platforms like Kafka.

• Experience with testing frameworks such as TestNG or JUnit.

• Exposure to cloud services such as AWS, including offerings like DynamoDB, SQS, S3, or EC2.

• Proficient in version control systems such as Git.

🏝️ Benefits

• Comprehensive extended group health coverage.

• Generous paid time off, including vacation and personal leave.

• Retirement savings program with employer RRSP matching up to a specified maximum amount.

• Family-friendly benefits, including parental leave top-up and adoption assistance.

• Opportunities for growth and development through access to learning resources and internal mobility programs.