QA Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Collaborate with the technology and operations teams as a mid-level QA Analyst.

• Gain a comprehensive understanding of the business dynamics within Banking and Securitization.

• Familiarize yourself with daily operating procedures and product configurations, including CDC, personal loans, payroll-deductible loans, and automotive credit.

• Understand product interdependencies, such as electronic signature tools, PIX infrastructure, endorsement signing, and biometrics.

• Identify necessary enhancements to internally developed systems.

• Articulate improvements, create test stories, and ensure quality assurance in staging and production environments.

• Plan and carry out both manual and automated API, integration, and regression testing.

• Write and manage test cases using QA management tools.

• Test APIs and partner integrations through comprehensive end-to-end workflows, including error scenarios and edge cases.

• Define and monitor quality metrics.

• Engage in sprint ceremonies, collaborate on acceptance criteria, and validate deliverables with the development team.

• Assist teams with inquiries and requests regarding features and processes.

• Aid in prioritizing product activities alongside business and technical teams.

• Evaluate customer issues, diagnose root causes, and suggest resolutions.

• Develop process automations utilizing AI tools such as Claude and similar platforms.

• Create and maintain quality documentation, flow maps, test scenarios, bug reports, and regression playbooks.

• Aim to progress towards becoming the QA team lead within a year.

⛳️ Requirements

• Professional experience relevant to the role, accompanied by a desire to learn and grow; a formal degree is advantageous but not mandatory.

• Prior experience working in technology and QA teams associated with credit and/or financial markets.

• Proven track record in managing testing and staging environments.

• Proficiency in API testing.

• Basic knowledge of SQL.

• Familiarity with CI/CD practices.

• Understanding of test automation tools.

• Alignment with the company’s cultural values: curiosity, exceeding expectations, and clear, transparent communication.

• Ability to listen to end customers and transform challenges into opportunities for enhancement.

• A collaborative mindset with a strong understanding of business requirements.

• Results-focused approach.

• Critical thinker willing to question solutions irrespective of hierarchy.

• Independent and proactive in pursuing improvements.

• Receptive to feedback and capable of managing difficult conversations with maturity.

🏝️ Benefits

• Caju meal and food allowance: BRL 1,424.50

• Comprehensive Wellness Benefit: BRL 350.00 exclusively for physical and mental health (Keiken platform), plus access to the Wellhub platform.

• Health plan: up to BRL 750.00 reimbursed for an individual health plan, medical tests, or consultations.

• Financial support for specialization courses relevant to your field.

• 15 business days of paid time off annually.

• One week of company shutdown during the Christmas or New Year holiday period (schedule to be determined with the team).

• An additional payment at the end of the year.

• Remote First: work from any location you choose.

• No dress code: wear whatever is most comfortable for you.

• One day off during your birthday month.

• Semi-flexible working hours.