Psychiatric Patient Programs Specialist

This is a fully remote position, open to applicants in Hawaii.

📋 Description

• Assist in establishing the groundwork for a new clinical escalation team dedicated to ensuring that our most intricate and high-risk psychiatric cases receive prompt, compassionate, and clinically excellent support.

• Utilize your expertise as a clinical resource, investigator, and problem-solver by addressing safety concerns, resolving complaints, and identifying opportunities for enhancement.

• Collaborate across teams, providers, and systems to advocate for safe, high-quality care while helping to develop the tools and workflows that will expand this impact throughout our network.

• Propel systems change, mitigate risk, and enhance outcomes on a larger scale.

⛳️ Requirements

• Master’s or Doctoral degree in Nursing with a focus on Psychiatric Mental Health (PMHNP).

• Current licensure as a Psychiatric Mental Health Nurse Practitioner (PMHNP).

• Over 3 years of clinical experience in psychiatry, crisis care, higher levels of care, and/or community mental health.

• More than 2 years of experience managing clinical risk, patient safety, or high-acuity situations.

• Familiarity with telehealth care delivery and experience with virtual care platforms.

• Strong clinical judgment along with proficient documentation skills.

• Comfortable communicating with patients and providers via phone, email, and text.

• Capable of analyzing and resolving clinical risk, quality, or safety concerns.

• Excellent collaboration skills and a willingness to work across clinical, operational, and support teams.

🏝️ Benefits

• 100% remote work environment: Flexible working hours to support a healthy work-life balance, enabling you to fulfill both professional and personal obligations (must reside in the United States; currently not hiring in Hawaii).

• Competitive salary and benefits: Full transparency of pay ranges irrespective of your location in the United States.

• Comprehensive health benefits: Includes medical, dental, vision, life insurance, disability coverage, and FSA/HSA options.

• Access to a 401(k) plan: Begin saving for your future.

• Generous time-off policies: Features two company-wide shutdown weeks each year for self-care (applicable to most employees).

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering.

• Employee Assistance Program (EAP): Supports your mental and physical well-being.

• Quarterly department stipend: For enjoyable team-building activities or in-person gatherings.

• Community and employee resource groups: Engage in groups that celebrate employee identity and experiences, fostering a sense of community and belonging for everyone.

• Home office stipend: New hires receive a home office stipend & a $50 monthly stipend to help cover internet or cell phone expenses.

• Wellness at Rula program: Year-round wellness initiatives along with a $50/month wellness stipend.