Psychiatric / Behavioral Health Medical Virtual Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Prepare patient charts and clinical notes prior to scheduled appointments.

• Review and organize pertinent patient information for provider utilization.

• Assist with clinical documentation and the preparation of charts.

• Ensure that patient records and documentation are complete, accurate, and well-organized.

• Support workflows related to behavioral health documentation.

• Manage and maintain patient records within the Tebra EHR system.

• Aid in EHR documentation and administrative chart management.

• Update patient information and documentation as required.

• Maintain accurate and organized electronic medical records.

• Handle confidential patient information in compliance with applicable privacy and HIPAA regulations.

• Provide additional administrative assistance as assigned.

• Create and update blog posts, newsletters, and website content.

• Assist with content development for Facebook and Telegram.

• Help ensure consistent and professional online content for the practice.

• Utilize communication and CRM platforms such as Slack, Salesforce, WhatsApp, and Skype.

• Manage inbound and outbound phone calls during a later phase of the role.

⛳️ Requirements

• Experience with Tebra is highly preferred.

• Significant experience using similar medical or behavioral health EHR systems is encouraged.

• Previous experience in a psychiatric or behavioral health practice is strongly preferred.

• Strong background in medical or healthcare administration.

• Experience in preparing patient charts, clinical documentation, or medical records.

• Strong understanding of patient confidentiality and HIPAA regulations.

• Excellent written and verbal communication skills in English.

• Ability to comprehend and follow instructions with minimal supervision.

• Highly organized with outstanding attention to detail.

• Reliable, responsive, dedicated, and proactive.

• Strong work ethic and commitment to producing accurate, high-quality work.

• Comfortable with quickly learning new systems and workflows.

• Preference for Filipino Virtual Assistants.

• Experience as a medical scribe.

• Familiarity with Itizo or a comparable behavioral health EHR.

• Previous administrative experience supporting psychiatrists, behavioral health providers, or other healthcare professionals.

• Experience in creating healthcare-related blogs, newsletters, website updates, or social media content.

• Relevant work experience.

• NBI Clearance and/or Local Police Clearance required before onboarding.

• Availability to attend video meetings with the camera on as needed.

• Reliable laptop or desktop computer.

• Stable high-speed internet connection (minimum 25 Mbps).

• Noise-canceling headset.

• Working webcam.

• Quiet and professional work environment.

🏝️ Benefits

• Dedicated HR & Contractor Support Team.

• Premium VPN Access (Optional).

• HIPAA & Cybersecurity Training + Certification (Provided).

• Top 1% VA Performance Training.

• Client-Approved U.S. Holidays.

• Client-Approved Paid or Unpaid Time Off.

• Access to Tools & Resources.

• Optional Performance-Based Incentives.

• Optional contractor perks and client-approved allowances.