Property Operations Assistant

This is a fully remote position, open to applicants in New York.

📋 Description

• Engage with tenants regarding maintenance issues, payment matters, and general questions.

• Collaborate with attorneys and law firms as necessary.

• Prepare and dispatch tenant communications, subject to client review when appropriate.

• Assist in the daily operations of the property management firm.

• Manage property access and logistics as required.

• Monitor and follow up on maintenance requests to guarantee prompt resolution.

• Keep precise records of tenant interactions, agreements, and property-related documentation.

• Undertake additional responsibilities associated with the role.

⛳️ Requirements

• Advanced proficiency in English (both written and spoken).

• Advanced proficiency in Spanish (both written and spoken).

• Exceptional communication skills with the capacity to effectively engage with cross-functional teams, internal leaders, service providers, and prospective clients.

• Prior experience in roles such as Assistant, Operations Specialist, or Data Entry.

• Experience in property management is advantageous (not mandatory, but a quick learner is essential).

• Superior email etiquette and strong problem-solving abilities.

• Proficient in Microsoft Office (Word, Excel, Outlook), Google Drive, and standard business tools (email, spreadsheets, document management).

• Creative thinker, proactive, dependable, organized, detail-oriented, self-motivated, and confident.

• Positive attitude with the ability to learn and adapt swiftly.

• Excellent time management skills, capable of working independently with minimal supervision.

• Must be able to work in alignment with U.S. Eastern Time (New York time) business hours for at least four hours.

• Interested in long-term career growth.

• Reliable computer (Windows 10 or newer), dual monitors, and stable high-speed internet connection.

🏝️ Benefits

• 100% remote work opportunity.

• Supportive work environment with potential for advancement.