Property Onboarding Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the entire information gathering process for each new Arryva property owner, starting from the signed agreement up to the completed handoff to the operations partner.

• Develop and oversee automated reminder systems that facilitate the progression of new owners through the onboarding checklist without necessitating manual follow-up at each stage.

• Compile and submit comprehensive property packages to the operations partner once all necessary information has been collected and validated.

• Foster a warm, professional, and proactive communication approach with each new owner throughout the onboarding experience.

⛳️ Requirements

• A minimum of 2 years’ experience in a coordinator, onboarding, customer success, or operations position, ideally within a startup or rapidly growing organization.

• Proven experience in creating or managing automated workflows and reminder systems utilizing tools like Zapier, Make, n8n, or similar platforms.

• Excellent organizational abilities to handle multiple ongoing onboardings simultaneously without losing track of details or missing follow-up deadlines.

• A clear, professional, and persistent communication style in writing, with the capability to follow up multiple times without creating discomfort for the individual being pursued.

• Ability to function effectively in uncertain situations and to develop processes in an environment where the playbook is still in progress.

🏝️ Benefits

• Accrual-based PTO

• Medical, Dental, Vision, and supplemental insurance options

• 401(k) Plan with a 3.5% Company Match

• Company-provided equipment