Senior Integrations – Onboarding Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the integration and collaboration with newly acquired Ventures practices to facilitate their transition into enterprise operations.

• Provide expertise in leadership development, change management, training, and process improvement to align with Ventures’ business objectives during implementations.

• Act as the primary liaison with Ventures’ practices to aid in the development of resources for practice integrations and onboarding that affect internal operations and enhance practice experience.

• Support the documentation of transition plans, synthesize findings from cross-functional due diligence, and outline the requirements of external stakeholders.

• Gather input from key stakeholders and harmonize it to lead the creation of cohesive plans.

• Consult on and advise regarding end-to-end operations within practices, guiding them towards strategic objectives.

• Collaborate with internal teams to align resources and activities in support of newly acquired practices and initiatives.

• Employ program management best practices and tools, monitor and measure results, and proactively identify and flag obstacles for resolution.

• Work together to develop and maintain operational data that drives service excellence, tracking progress against key performance metrics to foster positive outcomes.

• Assist various departments in managing the pace and momentum of integrations, advocating for timely decisions on key issues and ensuring accountability for action items and deadlines.

• Investigate, track, and resolve practice-related issues during implementation and beyond.

• Provide documentation, processes, and tools to facilitate implementation.

• Complete thorough and accurate documentation of onsite consultations.

• Collect and report on identified practice opportunities and feedback.

• Execute milestones and tasks related to training, system setup, equipment integration, conversion, and Go Live.

• Serve as a lead and mentor to other employees in Ventures operations, implementation, and field management.

⛳️ Requirements

• Bachelor's Degree in Business Administration or a related field, or equivalent experience.

• At least 6 years of functional experience offering business consultative solutions for medical and physician practices and processes.

• Ability to collaborate effectively as a team player while prioritizing business objectives.

• Strong organizational and problem-solving abilities.

• Demonstrated leadership capabilities.

• A background in project management is advantageous.

• Proven ability to motivate team members and work collaboratively in an environment.

• Proficient in multi-tasking across several projects.

• Excellent verbal and written communication skills, with the ability to establish rapport, trust, confidence, and credibility with business owners and staff.

• Demonstrated competency in communication, training, presentation, research, analysis, negotiation, organization, and administration.

• Proven success in working directly with customers to implement new products, achieving high levels of customer satisfaction and efficient software delivery.

• Demonstrated ability to engage with and teach individuals with varying levels of experience and abilities using technology, software tools, and hands-on training methods to accommodate adult learning styles.

• Familiarity with computer-based training software, word processing, presentation tools, and web-based training and tracking tools.

• Capability to deliver effective, clear, and professional presentations, both virtually and in person.

• Willingness to travel up to 75% of the time.

🏝️ Benefits

• Eligible for bonuses and commissions.