Property Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Establishing one-to-one relationships with managed clients from the moment of instruction.

• Communicating with landlords, tenants, and contractors.

• Assisting with ongoing property maintenance tasks.

• Aiding in the coordination and monitoring of property repairs.

• Preparing and assessing quotations to present to clients.

• Ensuring that property files are properly maintained and that compliance is scheduled and arranged.

• Assisting with compliance audits.

• Helping to resolve general tenancy issues.

• Responding to phone calls and written inquiries from landlords and tenants.

• Reporting on each issue for clarity and ensuring successful resolution.

• Assisting with the move-in process to guarantee that correct documentation is provided to both the landlord and tenant.

• Aiding in the termination process to ensure accurate documentation is given to both the landlord and tenant.

• Scheduling biannual inspections, reporting to the client, and following up with necessary remedial actions.

• Always upholding customer confidentiality.

⛳️ Requirements

• Previous experience in UK Property Management, specifically with Estate Agency experience or a similar background.

• At least 3 years of experience managing over 300 properties.

• Exceptional customer service skills and a proactive service attitude.

• Excellent telephone communication skills.

• Well-presented and articulate.

• Driven, ambitious, and self-motivated.

• Possess a personal computer or laptop.

• ADSL/FIBRE internet connection.

• Headphones for use with our VOIP phone system.

• Anti-virus software installed.

• UPS/Back-up Battery for load shedding - NON-NEGOTIABLE.

🏝️ Benefits

• Fully Remote (Full-time, 9:00 AM - 6:00 PM UK Time).

• Additional Saturday work may be required (10 AM to 4 PM UK Time every second Saturday).