Property Management Team Leader

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all activities related to leasing, collections, maintenance dispatching, and administrative tasks.

• Ensure timely responses to all rental inquiries.

• Track lead conversion rates, applications, approvals, move-ins, and occupancy statistics.

• Supervise the daily posting of rental advertisements on platforms such as Facebook Marketplace, Craigslist, Zillow, and others.

• Develop, manage, and enhance advertising campaigns across Facebook Marketplace, Zillow, Craigslist, and other rental marketing channels to optimize lead generation and occupancy rates.

• Assess the effectiveness of advertising campaigns and suggest improvements to boost visibility, lead quality, and conversion rates.

• Review guest cards, applications, collections reports, and vacancy statistics.

• Coordinate maintenance requests and ensure follow-ups until completion.

• Manage and lead team members while providing daily performance coaching.

• Identify operational challenges and propose solutions to enhance occupancy and collections.

⛳️ Requirements

• A minimum of 5 years of experience in apartment, multifamily, or residential property management.

• Proven experience supervising leasing agents, maintenance coordinators, collections staff, and administrative personnel.

• Strong grasp of leasing processes, rent collections, renewals, notices, delinquency follow-ups, work-order management, and occupancy oversight.

• Experience in managing virtual teams and remote staff.

• Background in marketing and advertising, including posting rental advertisements across multiple platforms.

• Experience in creating and managing advertising campaigns on platforms like Facebook Marketplace, Zillow, Craigslist, and similar rental listing sites.

• Strong leadership experience is highly regarded; however, candidates with outstanding property marketing and advertising skills will also be considered.

• Excellent reporting and organizational abilities.

• Comfortable working during U.S. business hours and communicating effectively in English.

• A quiet home office work environment.

• A fast and reliable internet connection of at least 10 Mbps, with backup available.

• Reliable electricity with power backup options.

• Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor.

• RAM: 8 GB to 16 GB or higher.

• Operating System: Windows 10 or higher, or macOS (Ventura, Sonoma, Sequoia, Tahoe).

🏝️ Benefits

• Options for remote work.