Property Management Team Leader

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee all leasing, collections, maintenance dispatching, and administrative tasks.

• Ensure that all rental inquiries are addressed in a timely manner.

• Track lead conversion rates, applications, approvals, move-ins, and occupancy statistics.

• Direct the daily posting of rental listings on platforms such as Facebook Marketplace, Craigslist, Zillow, and others.

• Evaluate guest cards, applications, collections reports, and vacancy statistics.

• Coordinate maintenance requests and ensure follow-up until resolution.

• Manage and lead team members while providing daily performance coaching.

• Identify operational challenges and propose solutions to enhance occupancy and collections.

⛳️ Requirements

• At least 5 years of experience in apartment, multifamily, or residential property management.

• Proven experience supervising leasing agents, maintenance coordinators, collections staff, and administrative personnel.

• Comprehensive knowledge of leasing, rent collections, renewals, notices, delinquency follow-ups, work-order management, and occupancy oversight.

• Experience in managing virtual teams and remote workforce.

• Excellent reporting and organizational skills.

• Ability to work during U.S. business hours and communicate effectively in English.

• A quiet home office work setting.

• A fast and reliable internet connection of at least 10 Mbps with backup options available.

• Reliable electricity with available power backup.

• Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor.

• RAM: 8 GB to 16 GB or more.

• Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe).

🏝️ Benefits

• Health insurance.

• Retirement plans.