Property Maintenance Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Receive and assess incoming maintenance work orders, ensuring completeness and generating job records.

• Follow up on any missing information.

• Organize the in-house handyman's schedule by clustering jobs by location and filling any schedule gaps with vacant-property tasks.

• Manage property access arrangements with tenants, building managers, and property owners.

• Maintain daily communication with tradespeople, property managers, and tenants through email, SMS, and phone calls.

• Ensure that records in Simpro or equivalent systems are precise and current.

• Review open jobs and pending access at the end of each day and prepare the schedule for the following day.

⛳️ Requirements

• Minimum of 3 years of experience in an administrative, coordination, or operations capacity.

• Demonstrated experience in coordinating trades, maintenance, or field service bookings.

• Proven experience in scheduling technicians or contractors for site visits.

• Experience in providing support to Australian clients remotely.

• Familiarity with job management or field service software such as Simpro, AroFlo, PropertyMe, Re-Leased, or Jobber.

• Exceptional written English skills.

• Strong attention to detail and proficiency in accurate data entry.

• Dependable home internet connection and a quiet workspace conducive to remote work.

• Direct experience with Simpro is a significant advantage.

• Background in Australian or New Zealand property management, strata, or real estate is a significant advantage.

• Understanding of Australian and New Zealand trades and tenancy arrangements is a significant advantage.

🏝️ Benefits

• HMO coverage from Day 1.

• 20 days of paid leave per year — 15 days of annual leave + 5 days of sick leave, accruing from Day 1.

• 13th month pay.

• Annual salary and performance evaluations.

• Comprehensive training and ongoing professional development opportunities.

• Regular staff events and team-building activities.

• Government-mandated benefits.

• Complete work-from-home equipment provided — including a company laptop and all necessary tools for your role.

• Full-time, permanent position with a well-established Australian company.

• Genuine job security.

• Continuous training and coaching.