Project/Account Manager – Medical Communications

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee designated projects from initiation to completion (including but not limited to exhibit booths, patient materials/programs, advisory boards, roundtables, teleconferences/webcasts, publications, clinical posters, monographs, newsletters, KOL activities, speakers’ bureaus, case studies, and speaker training).

• Ensure that deliverables align with client expectations, timelines, and budgetary constraints.

• Create and manage project timelines, status reports, and tracking tools.

• Facilitate project launch meetings, coordinate ongoing activities, and handle close-out procedures.

• Assign tasks and manage workflow to ensure timely and compliant project completion.

• Identify, evaluate, and proactively mitigate risks, issues, and changes in project scope.

• Act as the primary point of contact for clients on assigned projects; oversee daily communication and set expectations.

• Conduct project status meetings, prepare agendas, provide updates, and outline action items.

• Address client inquiries and feedback professionally, escalating issues as needed.

• Foster and sustain strong working relationships with clients, faculty, and external stakeholders.

• Coordinate both internal and external resources for effective project execution.

• Collaborate with Medical Strategy, Editorial, Creative, Meeting, IT & Web, Fulfillment, and Accounting teams.

• Manage external vendors and freelance collaborators for logistics, production, and content creation.

• Develop, oversee, and control project budgets in accordance with approved scopes.

• Monitor financials and forecast project expenditures in partnership with finance/accounting.

• Work with internal teams to manage vendor costs and reconcile project financials.

• Mentor and provide support to junior team members (Associate Project Managers, Project Coordinators).

⛳️ Requirements

• Ability to independently manage complex projects from inception to completion.

• Strong communication and relationship management capabilities with internal teams and external clients.

• Expertise in budgeting, timeline management, and project reporting.

• Skills in risk identification, prioritization, and managing multiple projects simultaneously.

• Exceptional attention to detail and robust organizational abilities.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).

• Bachelor’s degree preferred (in Communications, Marketing, Business, or a related field); relevant experience may be accepted as a substitute for a degree.

• 3-5 years of pertinent professional or agency experience, ideally within medical communications, medical education, or similar settings.

🏝️ Benefits

• Medical, Dental, and Vision Insurance

• Life and AD&D insurance

• Short- and long-term disability insurance

• Voluntary insurance plans

• 401(k) retirement plan with profit sharing

• Employee Assistance Program (EAP)

• Reduced summer hours (from Memorial Day to Labor Day)

• Paid time off and paid holidays

• Encouragement of open communication

• A professional work environment that supports personal development and team growth

• Discounted ticket service for shows, sporting events, movies, and more