Project Manager, Surveys

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee panel-exclusive and full-service survey projects from initiation to final data file delivery.

• Track quotas, feasibility, and response rates effectively.

• Offer insights on survey design, sampling strategies, and fieldwork approaches.

• Act as the main contact for clients and third-party vendors for sample and translation services.

• Manage client expectations, project timelines, scope, and budget constraints.

• Perform data quality assessments and cleaning using Excel.

• Uphold GDPR, CCPA, and PII protection regulations.

• Provide coverage during Pacific Time hours, including late-day project launches for Eastern Time.

• Ensure smooth transitions between project phases.

• Monitor profit margins and vendor expenses closely.

• Coordinate the final reconciliation of billing.

• Establish yourself as a trustworthy research partner by anticipating potential challenges and delivering high-quality quantitative research results.

⛳️ Requirements

• Minimum of 4 years of experience in quantitative market research, overseeing projects from questionnaire programming to final data delivery.

• Demonstrated capability to manage several projects simultaneously in a dynamic environment.

• Excellent communication skills for client interactions.

• Practical experience with panel/sample providers, survey programming or hosting, fieldwork, and data quality management.

• Proficient in Microsoft Excel.

• Experience managing PII in compliance with relevant data privacy regulations, including GDPR and/or CCPA.

• Highly resourceful and proactive, able to handle ambiguity and resolve complex issues independently.

• Availability for standard working hours of 9:00 AM–6:00 PM Pacific Time, with occasional flexibility for project launches or urgent client requirements.

• Preferred: Experience in expert networks, primary research, or fast-paced research environments.

• Preferred: Hands-on experience with Qualtrics, Decipher/Forsta, and Monday.com.

• Must be legally authorized to work in Canada.

• Required to undergo thorough screening and pre-employment checks, including a comprehensive background investigation.

🏝️ Benefits

• Technology-Led Innovation: Utilize proprietary technology and AI-driven tools, including a custom Survey Builder.

• Collaborative global team and a supportive work culture.

• 20 Days of Paid Time Off (PTO) annually.

• Comprehensive Health & Wellness Package.

• 100% Remote Work opportunity.

• Structured 2-Week Onboarding Program covering internal tools, workflows, and delivery playbooks.

• High-Energy Global Culture emphasizing collaboration, innovation, and mutual support.

• Commitment to equal employment opportunities.

• AI-assisted recruitment tools utilized for support only, with final decisions made by a human team member.