
Project Manager, Services Delivery
Posted May 23

Posted May 23
This is a fully remote position, open to applicants in India.
• Oversee the entire lifecycle of service engagements, including kickoff, milestone tracking, delivery, and finalization.
• Maintain an up-to-date project tracker linked with Salesforce contracts, covering start/end dates, resources, and risks.
• Manage resource allocation by aligning available team members with incoming projects based on their capacity and calendar availability.
• Develop and uphold standardized onboarding templates for consistent and repeatable client implementations.
• Dispatch automated status reminders and proactively address at-risk projects before they escalate into issues.
• Collaborate closely with the services team to eliminate obstacles and ensure commitments remain transparent.
• Recognize opportunities to automate repetitive project management tasks using AI tools and internal resources.
• Deliver concise weekly project health reports to leadership, eliminating the need for extensive spreadsheet exploration.
• Minimum of 3 years' experience managing software implementation or professional services projects.
• Proven capability to build and sustain project tracking systems that are actively utilized by teams.
• Familiarity with resource planning and calendar-driven capacity management.
• Proficient in AI tools—actively engages with platforms like Claude, automation systems, or similar to enhance efficiency.
• Exceptional organizational skills with a low tolerance for uncertainty regarding project status.
• Ability to earn respect from both technical and non-technical teams.
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus
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