Project Manager, Professional Services

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Oversee software implementation and upgrade initiatives from the start through to go-live and post-production stabilization.

• Manage the project's scope, timeline, budget, risks, issues, dependencies, and client expectations.

• Act as the main customer-facing representative and reliable advisor.

• Conduct project status meetings, executive steering committees, and governance reviews.

• Coordinate cross-functional teams for consulting, technical support, conversion, reporting, training, testing, and assistance.

• Track project financial performance, forecasts, profitability, and modify orders.

• Ensure adherence to PMO methodologies, standards, and governance requirements.

• Promote proactive risk management, issue resolution, and initiatives for continuous improvement.

• Utilize cutting-edge AI technologies to improve project delivery, productivity, reporting, forecasting, and client outcomes.

⛳️ Requirements

• A bachelor’s degree in Business, Information Technology, Engineering, or a related field.

• At least 5 years of Project Management experience leading enterprise software implementation projects.

• Proven track record in managing project scope, schedule, budget, resources, and stakeholder relationships.

• Excellent executive communication, facilitation, and presentation abilities.

• Fully bilingual in English and French (both written and verbal).

• Proficient in Microsoft 365, Teams, SharePoint, Excel, and project management software.

• Demonstrated experience leveraging modern AI technologies to enhance project delivery, reporting, documentation, communication, forecasting, or operational efficiency.

• Willingness and ability to travel up to 50% across North America.

• A current, valid passport and legal eligibility for international travel, including necessary visa eligibility or visas for Canada, the United States, and the Caribbean.

• PMP Certification.

• Experience in the utility industry.

• Familiarity with CIS, ERP, SaaS, Asset Management, or enterprise software implementation.

• Experience in change management and organizational transformation.

• Background in developing automation, AI-driven workflows, delivery accelerators, or process enhancements.

🏝️ Benefits

• 3 weeks of vacation and 5 personal days.

• Comprehensive Medical, Dental, and Vision benefits commencing on your first day of employment.

• Employee stock ownership.

• RRSP/401k matching programs.

• Lifestyle rewards.

• Option for remote work.