Project Manager, Implementation Specialist – French Speaker

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Oversee the onboarding and implementation projects for new clients, ensuring timely and successful delivery.

• Manage project scopes, timelines, resources, and risks while maintaining transparent communication with internal teams and clients.

• Assess implementation costs for professional services and product solutions, defining project timelines accordingly.

• Collaborate with Product, Support, and Customer Success teams to provide a seamless experience for clients.

• Configure and personalize the platform based on the needs of the institution.

• Train end-users and develop supporting documentation as necessary.

⛳️ Requirements

• 3–5 years of experience in SaaS implementation, project management, or pre-sales (preferably within the education or edtech sector).

• Excellent organizational and communication skills.

• Capability to manage multiple projects with overlapping deadlines.

• Comfort in working cross-functionally with sales, product, and support teams.

• Empathy for clients and a genuine passion for addressing their challenges.

• Proficiency with CRM and project management tools (e.g., Asana, Jira, Trello, Monday, MS Project), as well as SaaS platforms.

• Native French speaker.

🏝️ Benefits

• Competitive Salary: We recognize the importance of top talent and are dedicated to providing market-leading compensation packages that reflect the expertise and contributions of our team members.

• Remote Flexibility: Embrace the future of work with our fully remote working option and enjoy the advantages of remote work.

• Comprehensive Health Insurance: Your well-being is our priority.

• Home Office Budget: We are committed to assisting you in creating a comfortable and productive workspace at home.

• Professional Growth: At Full Fabric, we are dedicated to your professional development.

• A Culture of Excellence and Innovation: Join a team of visionary professionals who are passionate about making a difference in software and education.

• Making a Difference: Your role at Full Fabric will contribute to transforming the educational landscape.