Project Manager II

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the primary contact and client services representative for a designated group of clients.

• Support clients with project initiation, encompassing initial quotes, supply orders, sample receipt, data reporting, and invoicing.

• Foster collaborative relationships with clients, laboratory operations, and the sales team.

• Engage in staff and client meetings to communicate information regarding past, current, and upcoming projects.

• Coordinate with the laboratory to ensure projects adhere to turnaround-time deadlines.

• Maintain accounts in a project-managed, up-to-date, and accurate manner.

• Track project progress and deliver proactive updates to clients, laboratory operations, and sales personnel.

• Grasp project rationale, relevant regulations, and analytical methodologies.

• Record and fulfill client requests, which include bottle orders, sample tracking, LIMS login, and change orders.

• Assess project data and invoices for accuracy and completeness prior to dispatching final reports.

• Take part in offsite and/or virtual client meetings organized in collaboration with the Sales team.

• Develop and implement laboratory protocols for complex or unusual analytical and reporting needs.

• Provide training and delegate responsibilities to Project Manager Assistants and Project Manager I.

• Carry out additional responsibilities as assigned to uphold SGS’s quality, service, and growth objectives.

⛳️ Requirements

• An associate's degree or equivalent industry experience is mandatory.

• At least 2 years of pertinent experience as a Project Manager I is required.

• A bachelor's degree in Environmental Science, Biology, Chemistry, or a related discipline is preferred.

• Over 3 years of experience as a Project Manager I is preferred.

• Familiarity with environmental regulations, including NPDES and SW-846, is advantageous.

• Capability to manage projects of intermediate complexity and/or annual analytical expenditures.

• Proficient in developing working relationships with clients and technical staff.

• Ability to comprehend project rationale, applicable regulations, and analytical methods employed by the laboratory and clients.

• Competence in reviewing project data and invoices for precision and completeness.

• Skilled in training and assigning tasks to Project Manager Assistants and Project Manager I.

• Capable of performing essential job functions satisfactorily with or without reasonable accommodations.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Life insurance.

• Employee assistance programs.

• 401(k) plan with company matching.

• Immediate vesting upon enrollment.

• Access to online training courses.

• Opportunities for virtual and classroom development experiences.

• Tuition reimbursement program.

• Paid time off.

• Family leave.