Project Manager, Gaming, Production

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Ensure effective production execution across a range of accounts.

• Coordinate intricate workflows involving translation, QA, DTP, multimedia, and linguistic sign-off for major enterprise clients.

• Interact directly with clients to clarify their needs, gather assets, deliver status updates, and verify delivery in accordance with SLAs.

• Collaborate with engineering and linguistic teams to address and resolve bottlenecks.

• Oversee internal and external communications while adhering to SLAs.

• Identify, strategize, mitigate, and escalate potential risks and issues.

• Define and assign administrative tasks to Production Coordinators.

• Manage project budgets and effectively balance priorities among tasks and clients.

• Set realistic deadlines and ensure tasks are completed on time.

• Oversee complete project workflows, including Translation, QA, DTP, Linguistic Sign Off, E-Learning, and Multimedia.

• Ensure projects comply with customer SLAs, quality standards, and Production KPIs.

• Maintain precise system administration and data entry.

• Handle invoicing and payment processes.

• Conduct file analysis and monitor linguistic assets.

• Utilize Production systems and tools effectively.

• Train supporting personnel on production processes and methodologies.

• Create and sustain documentation related to customer processes.

• Escalate quality issues and customer feedback as necessary.

• Submit Customer Support tickets when required.

• Source linguists and submit requests for new vendor sourcing.

• Conduct ongoing assessments and mitigation of production risks.

• Manage communication with linguists for all projects.

• Implement features, efficiencies, and initiatives that align with departmental and company objectives.

⛳️ Requirements

• 2–5+ years of experience in managing large-scale, complex production for major enterprise clients.

• Demonstrated customer-facing experience.

• Exceptional internal communication skills, including prompt responsiveness and swift resolution capabilities.

• Strong organizational skills, keen attention to detail, and the ability to multitask.

• Capacity to meet deadlines and function well under pressure.

• Experience in video localization is preferred.

🏝️ Benefits

• Work from anywhere, at any time that suits you.

• Receive prompt and fair compensation.

• Expand your professional network within a supportive community.

• Enjoy an equal opportunity, fair, inclusive, and transparent hiring process.