Project Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee client engagements from initiation to completion, utilizing agile, scrum, or hybrid methodologies as suited to the project's needs.

• Create comprehensive project plans that encompass scope, timelines, resources, and budget forecasts aligned with SOW deliverables.

• Manage scope in accordance with the SOW: negotiate inconsistencies with clients, guide prioritization decisions, and effectively handle change orders.

• Direct the project schedule and scope while safeguarding engagement finances and preventing budget overruns.

• Take charge of the internal logistics related to engagements, including budget tracking, forecasting, time tracking inputs, invoicing coordination, and aligning resources with delivery leadership.

• Ensure compliance with PM standards and reporting duties: provide engagement health updates, weekly status reports, sprint reviews, and manage risks and issues.

• Accurately identify and distinguish risks from issues, knowing when to escalate within the engagement and to NextLink.

• Facilitate the creation of backlogs, ensuring that tickets include clear definitions, acceptance criteria, and estimates, while managing delivery flow through Jira reports and team rituals.

• Foster and maintain client trust through dependable delivery and consistent communication; engage in proactive and sometimes challenging client discussions.

• Achieve client business outcomes beyond the SOW specifications, collaborating with Delivery and Sales to identify opportunities for expansion.

• Observe project teams and provide timely feedback aimed at enhancing client value.

• Contribute to the wider NextLink PM practice through process enhancements, templates, and cross-functional initiatives.

⛳️ Requirements

• Minimum of 5 years of professional project management experience, including at least 3 years in a client-facing Project Manager position.

• At least 2 years of experience in a consulting or professional services setting.

• Experience overseeing software or technology projects with delivery teams of 5 or more members.

• CSM or an equivalent agile certification is preferred.

• Capability to apply various project management methodologies (agile, scrum, hybrid) to enhance the client experience effectively.

• Proven experience in budget management and forecasting for client engagements, including invoicing coordination, time tracking, and ensuring revenue accuracy.

• Strong skills in scope management and negotiating change orders.

• Outstanding organizational abilities, capable of managing multiple simultaneous client engagements.

• Excellent written and verbal communication skills in English, with a talent for building strong client relationships.

• Ability to engage with clients at both business and technical levels.

• Willingness to work overlapping hours with teams based in the US.

🏝️ Benefits

• Embrace a remote-first work culture, prioritizing strong written communication (documentation, asynchronous updates, clear status reporting).

• Engage with a diverse range of clients, challenges, and technologies across our consulting practice.

• Invest in your professional development, gaining exposure to senior delivery leadership and opportunities for broader engagement management responsibilities.