Project Manager

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Oversee the complete delivery process of technical projects, primarily within CX and telecommunications sectors.

• Manage both fixed-scope and Time & Materials (T&M) projects, ensuring timely delivery and adherence to budget constraints.

• Develop and sustain project plans that encompass tasks, timelines, responsibilities, and milestones.

• Recognize project risks and collaborate with vendors, carriers, and third parties to address and resolve issues.

• Adhere to established project management methodologies, including scheduling, reporting, change management, and risk monitoring.

• Collaborate closely with Engineering, Operations, IT, Product, and Finance teams, as well as external partners.

• Supervise project budgets, forecasts, and expenditures in conjunction with Finance teams.

• Generate project updates, reports, and dashboards for management and stakeholders.

⛳️ Requirements

• 7+ years of practical project management experience, with substantial exposure to CX, telecommunications, or infrastructure-related environments.

• Demonstrated capability in managing technical projects from inception to completion, including accountability for scope, schedule, budget, risks, and stakeholder communication.

• Experience in coordinating service orders, carrier escalations, maintenance tasks, and multi-party technical cutovers.

• Excellent communication and leadership abilities, with a knack for facilitating meetings, driving decision-making, and effectively managing cross-functional collaboration.

• Proficient in project management and collaboration tools such as Jira, MS Project, Confluence, and Excel for tracking and financial analysis.

• Strong organizational skills with remarkable attention to detail.

• Ability to thrive in multicultural and geographically distributed team environments.

• Preferred: Prior experience in the telecom, ISP, carrier, UCaaS, CX, or wholesale voice sectors.

• PMP certification or an equivalent project management qualification.

🏝️ Benefits

• Culture of Relentless Performance: become part of a high-performing technology development team with a 99% project success rate and over 30% annual revenue growth.

• Competitive Pay and Benefits: benefit from a comprehensive compensation and benefits package, including health insurance and a relocation program.

• Work From Anywhere Culture: embrace the flexibility that remote work offers.

• Growth Mindset: take advantage of various professional development opportunities, including certification programs, mentorship, talent investment initiatives, internal mobility, and internship options.

• Global Impact: engage in meaningful projects for leading global clients and influence the future of various industries.

• Welcoming Multicultural Environment: join a dynamic, global team and flourish in an inclusive and supportive workplace that encourages open communication and regular team-building social events.

• Social Sustainability Values: align with our sustainable business practices that focus on five key pillars: IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.