Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect vital business process requirements from both prospective and existing clients

• Oversee multiple ongoing projects while ensuring quality, timely delivery, and client satisfaction

• Act as the primary communication liaison among project teams, management, clients, and stakeholders

• Convert non-technical Statements of Work into intricate Laserfiche configurations

• Manage and supervise the entire lifecycle of Laserfiche, GovBuilt, and other business process-related initiatives

• Keep records of daily communications, issues, corrective actions, and installation or project activities

• Monitor time allocated to billable and non-billable tasks

• Evaluate client requirements, apply technological solutions, and foster stakeholder relationships

⛳️ Requirements

• Experience with client-facing projects; experience in the public sector is advantageous

• Strong preference for experience with Enterprise Content Management and Document Management Systems

• Capability to articulate complex concepts to non-technical audiences

• Solid business analysis skills, including requirements gathering and scope definition

• Exceptional written and verbal communication abilities

• Proficient in interpreting business and technical details and converting them into statements of work and project plans

• Familiarity with project budgeting

• Strong troubleshooting and problem-solving capabilities

• Excellent organizational, prioritization, and time-management skills

• Degree in Information Technology or equivalent experience

• At least two years of experience in IT Project Management

• Proficient in Windows Server administration and Windows troubleshooting

• Knowledge of computer hardware and software, including applications and programming

• General working knowledge of SQL

• Understanding of standard state and local government processes

• Experience with Microsoft Project or similar project management software

• Project Management Professional (PMP) Certification

• Strong preference for experience with permitting and licensing processes and applications

• Willingness to travel up to 25%

🏝️ Benefits

• Opportunity for remote work while including remote teammates

• Flexible and comfortable dress code

• Collaborative team environment with webcam interactions, relationship-building, and recognition

• Commitment to creating an inclusive environment that values diversity

• Accessible management and leadership

• Culture Code that emphasizes trust, kindness, empathy, and respect