Project Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Spearhead the deployment of the Salesforce Service Cloud tool, a global initiative for our client.

• Facilitate the discovery process, confirm requirements with business teams, and secure approvals from global stakeholders.

• Ensure ongoing engagement with various teams; documentation and communication will be conducted in English.

• This role offers a high degree of autonomy; initial requirements and delivery teams will not originate from CI&T.

⛳️ Requirements

• Proven experience in managing projects involving multiple stakeholders, including global teams and external vendors.

• Outstanding written and verbal communication skills in English.

• Capability to oversee projects while aligning with executive stakeholders and monitoring daily delivery activities.

• Preferred: Experience with Salesforce implementations, particularly Service Cloud.

• Additional advantage: Familiarity with Azure DevOps (ADO).

• Understanding of customer service processes.

🏝️ Benefits

• Health and dental insurance

• Meal and food allowance

• Childcare assistance

• Extended paternity leave

• Partnerships with gyms and health and wellness professionals via Wellhub (Gympass) / TotalPass

• Profit Sharing and Results Participation (PLR)

• Life insurance

• Continuous learning platform (CI&T University)

• Employee discount club

• Free online platform focused on physical, mental, and overall well-being

• Pregnancy and responsible parenting course

• Partnerships with online learning platforms

• Language learning platform

• And many more!