Project Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Operations teams to pinpoint tasks awaiting client information, responses, approvals, or other necessary actions.

• Keep an updated inventory of client-dependent tasks, detailing owners, due dates, current status, and subsequent steps.

• Actively follow up on pending client matters through the Client Relationship team and directly with clients as required.

• Assist Operations in acquiring the information and answers necessary to fulfill requests, rectify issues, and maintain workflow.

• Track aging and overdue items, escalating delays, recurring obstacles, or urgent priorities as needed.

• Facilitate follow-up coordination among Operations, the Client Relationship team, and clients.

• Record client responses, decisions, and completed actions accurately.

• Maintain trackers, status reports, and documentation that reflect open client dependencies and progress.

• Collect and document requirements, questions, and supporting information prior to client outreach.

• Identify gaps, dependencies, and potential roadblocks that may impact operational timelines.

• Promote consistent processes for tracking, communicating, and resolving client-dependent action items.

⛳️ Requirements

• Bachelor’s degree or equivalent education and work-related experience.

• Preferred 1–2 years of experience in project coordination, operations, client support, or a similar role.

• Proficient in Microsoft Office applications.

• Exceptional organizational skills with the capability to manage multiple priorities, deadlines, and follow-up tasks concurrently.

• Outstanding written and verbal communication skills.

• Confidence and professionalism when engaging directly with clients and internal stakeholders.

• Keen attention to detail and a dedication to completing tasks through to resolution.

• Ability to foster positive working relationships with clients and cross-functional teams.

• A proactive approach with the ability to determine necessary next steps and take initiative.

• Competence in working effectively in a fast-paced environment where priorities may change.

• A collaborative, service-oriented mindset and a desire to assist Operations teams in overcoming obstacles and driving tasks to completion.

• Legally authorized to work in the United States.

🏝️ Benefits

• Opportunities for professional growth.

• Comprehensive wellness initiatives.

• Opportunities for community involvement.

• A collaborative work environment.

• Autonomy supported by professional resources.