Project Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of security-oriented Professional Services projects.

• Manage projects throughout the entire engagement lifecycle, encompassing sales transition, resource allocation, development of customer project plans, execution oversight, and project completion.

• Ensure consistent and timely communication with key stakeholders.

• Address and resolve project issues and risks effectively.

• Build and maintain relationships with both internal and external clients.

• Guarantee that project goals and statement-of-work deliverables are achieved.

• Strategically plan and manage resources to align with scope and budget expectations.

• Maintain the OpenAir PSA application for project-related data.

• Oversee and support processes related to revenue recognition and customer invoicing.

• Develop and uphold project management methodology and process documentation.

• Uphold the Core Values of GuidePoint Security.

• Execute additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in a relevant field or equivalent professional experience.

• Proficient in the advanced use of Microsoft Office Suite and Microsoft Project.

• Strong capability to utilize Microsoft Excel for project reporting.

• Familiarity with OpenAir and Salesforce, or similar Professional Services applications.

• Preferred standard industry certifications.

• Advanced computer skills, particularly with Mac and Google applications, are preferred.

• Experience interacting with information security professionals and stakeholders.

• Ability to manage multiple projects and/or teams simultaneously while ensuring customer satisfaction and financial viability.

• Knowledge of a wide range of information security terminology and disciplines.

• Understanding of revenue recognition and invoicing within professional services.

• Strong written communication skills for creating formal deliverables.

• Effective verbal communication skills from technical teams to senior management.

• Capacity to analyze and resolve problems, tackle complex tasks, and prioritize effectively.

• Ability to cultivate customer relationships that improve communication and ensure project success.

• Demonstrated eagerness to learn and use AI-enabled tools.

• Proven strong skills in persuasion and negotiation.

• Willingness to travel up to 15%.

• Sedentary work requirements.

• Significant movement of wrists, hands, and/or fingers for at least 8 hours a day.

• Close visual acuity required for viewing a computer terminal and/or performing extensive reading for a minimum of 8 hours a day.

🏝️ Benefits

• Primarily remote workforce (U.S. based only).

• Group Medical Insurance options: Zero Deductible PPO Plan with GuidePoint covering 90% of employee premiums and 70% of family-plan premiums.

• High Deductible Health Plan with HSA, where GuidePoint pays 100% of employee premiums and 75% of family-plan premiums.

• HSA contributions of $850 annually for individual employees or $1,750 annually for family plans.

• Group Dental Insurance with GuidePoint paying 100% of employee premiums and 75% of family-plan premiums.

• 12 corporate holidays.

• Flexible Time Off (FTO) program.

• Mobile phone allowance.

• Home internet allowance.

• Eligibility for retirement plan after 2 months during open enrollment.

• Pet Benefit Option.

• Opportunities for collaboration, mentorship, and guidance.