Project Coordinator

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Oversee various technology deployment initiatives by employing established project management methodologies.

• Organize, communicate, and follow up with field technicians, service partners, and clients to ensure the achievement of project milestones.

• Supervise live deployment processes, technician check-ins, and project advancement while delivering real-time issue resolution and escalation support.

• Manage project communications through platforms such as Microsoft Teams, Zoom, email, phone, and internal ticketing systems.

• Assist in technician preparedness by confirming scheduled resources, validating deployment requirements, and ensuring site readiness prior to project initiation.

• Monitor project deliverables, gather necessary documentation, and confirm customer acceptance criteria are met.

• Record project notes, keep installation status updates, and document issues throughout the deployment process.

• Oversee multiple project workstreams simultaneously while guaranteeing technicians and service partners receive prompt support.

• Review Statements of Work (SOWs) for completeness, signature execution, and project configuration within internal systems.

• Collect partner invoices and assist in billing reconciliation and project financial documentation.

• Generate project status reports, meeting minutes, and other project management artifacts.

• Maintain Standard Operating Procedures (SOPs) and contribute to ongoing process improvement initiatives.

• Provide support to Project Managers with scheduling, reporting, portfolio tracking, and administrative project tasks.

• Ensure adherence to organizational policies, service delivery standards, billing requirements, and documentation processes.

⛳️ Requirements

• Experience in supporting IT projects, project coordination, professional services, or technology deployments.

• Proven ability to coordinate multiple projects in a high-paced environment.

• Strong organizational, time management, and multitasking capabilities.

• Exceptional written and verbal communication skills.

• Ability to work autonomously while effectively collaborating with cross-functional teams.

• Strong customer service and problem-solving abilities, with the aptitude to escalate issues as necessary.

• Proficient in Microsoft Excel, Word, Outlook, and Microsoft Project.

• Experience in creating project documentation, status reports, meeting minutes, and project artifacts.

• Capability to prioritize competing tasks while maintaining outstanding attention to detail.

🏝️ Benefits

• Health insurance

• 401k plans

• Paid time off

• Free therapy visits

• Mental health coaching and resources

• Meditation resources

• Wellness and Volunteer Time Off days