Project Account Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Serve as the main contact for designated client accounts, fostering strong relationships and ensuring client satisfaction.

• Oversee project planning, scheduling, and execution to fulfill the defined scope, timeline, and budget.

• Collaborate with cross-functional teams (design, engineering, operations, etc.) to achieve project objectives.

• Track progress, monitor milestones, and proactively resolve risks or issues.

• Manage budgets, create status reports, and keep clients informed with clear project updates.

• Convert client requirements into actionable tasks while ensuring internal alignment.

• Recognize opportunities to expand existing accounts through additional services or solutions.

⛳️ Requirements

• 3–5 years of experience in project management, account management, or a similar position.

• Solid experience in managing client-facing projects from inception to completion.

• Exceptional organizational and time-management abilities, with a strong attention to detail.

• Capable of communicating clearly and effectively with both clients and internal stakeholders.

• Strong problem-solving abilities and adaptability in dynamic environments.

• Proficient with project management and CRM software (e.g., Asana, Trello, Jira, Salesforce).

• Bachelor’s degree in Business, Communications, or a related discipline (preferred).

• PMP, CAPM, or similar certification is advantageous.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health benefits, including medical, dental, and vision coverage.

• Flexible work hours and the possibility of remote work.

• A supportive and collaborative work environment.