Program Operations Associate

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Provide daily administrative and coordination support across Program departments, including DOL Program Impact, AmeriCorps, and Network Engagement.

• Monitor deliverables, timelines, and milestones for projects, ensuring program leaders adhere to key deadlines.

• Facilitate internal workflows, meetings, and communications to ensure alignment across teams.

• Maintain documentation, tracking tools, shared resources, and files to enhance program operations' efficiency.

• Assist with administrative needs related to grants and contracts, as well as other operational priorities as assigned.

• Act as a coordination point among program teams, helping to maintain alignment of priorities and timelines.

• Support onboarding processes, internal communication flows, and enhancements to cross-team processes.

• Aid in optimizing recurring processes, including quarterly standups, program dashboards, and Quarterly Trends meetings, among others.

• Foster strong collaboration within the broader Program team.

• Assist with shared systems and tools, such as Microsoft 365, trackers, and file systems.

• Identify opportunities for improving workflows, documentation practices, and team organization to achieve greater impact.

• Support data tracking and reporting requirements for programmatic initiatives.

• Promote consistency and accuracy in documentation and administrative processes.

• Coordinate logistics for convenings, trainings, and events, whether in-person, hybrid, or virtual.

• Manage scheduling, vendors, materials, participant communications, and other event operations.

• Assist in developing run-of-show materials and executing meetings and convenings.

• Track participation and facilitate post-event follow-up, documentation, and next steps.

• Utilize AI tools in a responsible, ethical, and effective manner in accordance with YouthBuild Global’s AI Acceptable Use Policy.

• Ensure the accuracy, confidentiality, and appropriate use of AI-generated content in both internal and external communications, documents, and materials.

• Identify, document, and disseminate effective practices for leveraging AI tools to enhance efficiency, collaboration, and program operations.

⛳️ Requirements

• 2-3+ years of relevant experience in operations, coordination, administration, or program support.

• Proven experience supporting multiple teams, projects, or departments in a dynamic environment.

• Strong organizational and project management abilities with exceptional attention to detail.

• Experience in supporting events, trainings, or convenings.

• Familiarity with Microsoft 365 and other collaboration and tracking tools.

• Knowledge of AI tools and a readiness to learn in a rapidly evolving landscape.

🏝️ Benefits

• Medical, dental, and vision insurance

• A 401(k) plan with an employer match

• Generous paid holidays

• Access to our Employee Assistance Program (EAP) for well-being support