Program Manager, Solutions Architecture

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Independently define, design, deliver, and refine high-priority global initiatives that target SA's most strategic goals, owning the outcomes from start to finish with minimal supervision.

• Collaborate with SA leadership and SA Enablement to establish and expand repeatable frameworks and shared standards of pre-sales excellence by segment and motion, promoting adoption through manager training and coaching.

• Leverage data to pinpoint organizational gaps, prioritize programs, evaluate impact, and build a case for investment or change in collaboration with SA leadership and cross-functional partners.

• Oversee change management planning and execution for organization-wide initiatives — including communication, enablement, and operational rigor — ensuring that SA managers and individual contributors effectively adopt new behaviors over the long term.

• Navigate competing priorities across a wide GTM stakeholder landscape — including Sales, Marketing, Professional Services, Developer Relations, and Channel partners — to align cross-functional teams around initiatives that yield measurable improvements in SA effectiveness and user impact.

• Serve as a resource and thought partner to SA leadership and peers, sharing insights, identifying and escalating risks early, and enhancing the overall standard for program design and change management within the organization.

⛳️ Requirements

• 7+ years of experience in GTM program management, business operations, management consulting, or a related field.

• Demonstrated success in independently managing complex, cross-functional global programs from scoping through delivery in dynamic and unclear environments.

• Strong data fluency — capable of synthesizing information from various sources, developing independent hypotheses, and translating insights into clear decisions and recommendations for senior audiences.

• Proven experience leading change management initiatives for large organizations, including communication planning, stakeholder alignment, and adoption measurement.

• Proficient in influencing cross-functional stakeholders without direct authority at all levels, from individual contributors to executives.

• Exceptional written and verbal communication skills; consistently maintains a high standard for clarity, conciseness, and audience-appropriate framing.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options