Program Manager, Sales Operations – Commissions

This is a fully remote position, open to applicants in Poland.

📋 Description

• Develop, enhance, and sustain commission plans that are in line with shifting business priorities and sales strategies.

• Collaborate with Sales Leadership, Finance, and HR to ensure that compensation frameworks promote desired behaviors and support company objectives.

• Model plan scenarios, evaluate financial implications, and propose innovative solutions that balance motivation with cost considerations.

• Conduct regular assessments to determine plan efficacy and suggest enhancements based on performance metrics and market dynamics.

• Create and sustain scalable workflows, documentation, and controls to facilitate audit-ready commission operations.

• Address discrepancies, manage exceptions, and resolve representative inquiries promptly and clearly.

• Act as the main point of contact for commission-related inquiries across Sales, Finance, People, and Revenue Operations.

• Organize training sessions, develop enablement materials, and prepare rollout documentation for new or revised plans.

• Persuade stakeholders through compelling storytelling, data insights, and well-considered recommendations.

• Identify process deficiencies and implement solutions to enhance plan governance, analytical capabilities, and representative experience.

• Remain informed about industry best practices for sales compensation and propose innovative, strategic ideas.

⛳️ Requirements

• Over 7 years of experience supporting a customer-facing organization.

• More than 5 years in a role focused on operations, analysis, or strategy.

• Strong analytical skills with experience handling large datasets.

• Capability to independently manage multiple tasks, prioritize efficiently, make recommendations and decisions, and drive projects to successful completion.

• Proficiency in interacting with all organizational levels and across diverse cultures.

• Highly organized with the ability to thrive in a fast-paced environment.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance plans.

• Parental leave available for both primary and secondary caregivers.

• Flexible work arrangements to accommodate various needs.

• Two week-long company breaks each year.

• Additional time off beyond standard offerings.

• Long-term incentive program to reward sustained performance.

• Investment in training and development programs.