Program Manager / Project Manager – Client Delivery, Program Leadership

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main liaison for client leadership, fostering trusted relationships.

• Offer strategic direction and leadership in delivering complex federal programs and consulting services.

• Collaborate with executive stakeholders to align program goals with organizational priorities.

• Oversee the planning, execution, and delivery of intricate projects and enterprise initiatives.

• Manage program scope, schedules, budgets, risks, dependencies, and overall health.

• Ensure that delivery milestones, quality benchmarks, and contractual obligations are met.

• Identify potential risks, formulate mitigation strategies, and address delivery challenges.

• Lead cross-functional teams across technical, operational, and consulting areas.

• Coordinate internal resources, subcontractors, and client stakeholders effectively.

• Mentor project managers and team members, promoting collaboration and accountability.

• Track financial performance, resource utilization, and delivery metrics.

• Assist in staffing, workforce planning, and operational decision-making processes.

• Drive ongoing improvement in delivery processes and project management methodologies.

• Recognize opportunities to enhance client relationships and bolster business growth.

• Participate in capture efforts, transition planning, and the establishment of new programs.

• Work alongside leadership on strategic planning and organizational initiatives.

⛳️ Requirements

• Bachelor's degree in Business, Public Administration, Healthcare Administration, Information Systems, Engineering, or a related field.

• At least 5 years of progressively responsible experience in managing projects, programs, consulting engagements, or client delivery initiatives.

• Proven experience leading cross-functional teams and handling multiple priorities in client-facing roles.

• Demonstrated expertise in managing project scope, schedules, budgets, risks, and stakeholder communications.

• Strong leadership, communication, facilitation, and relationship management capabilities.

• Experience engaging directly with executive-level stakeholders and clients.

• Exceptional analytical, organizational, and problem-solving skills.

• Preferred qualifications include program management, project management, client delivery, account management, portfolio management, PMO leadership, strategic planning, and operational leadership.

• Preferred delivery methodologies include Agile, Scrum, SAFe, Waterfall, and Hybrid Delivery.

• Preferred experience in financial and operational management, encompassing budget management, resource planning, and earned value management.

• Preferred experience in risk management, performance metrics, and contract administration.

• Preferred federal experience with agencies such as VA, DoD, DHA, CMS, HHS, or others.

• Preferred experience in leading consulting engagements and managing multidisciplinary delivery teams.

• Preferred Public Trust or active security clearance.

• Preferred certifications include PMP, PgMP, PMI-ACP, Scrum Master, ITIL, and Lean Six Sigma.

🏝️ Benefits

• Opportunity to spearhead high-impact programs.

• Collaboration with outstanding consultants and technical experts.

• Engaging and collaborative culture.

• Opportunities for leadership, innovation, and continuous professional growth.

• Chance to influence solutions that enhance services for Veterans, service members, and federal agencies.