Program Manager III, GMP Labs

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Cultivate client relationships while ensuring the timely achievement of program objectives.

• Supervise program and project coordination, including timelines, budgets, and alignment with program targets.

• Serve as the main point of contact between clients, Business Development, project teams, and Laboratory Operations.

• Organize regular meetings with clients and internal teams.

• Arrange client visits in collaboration with Business Development and Lab Operations management.

• Support and guide the program governance framework.

• Manage the coordination of complex stability launches.

• Oversee the setup, monitoring, and completion of FTE projects.

• Prioritize project assignments for clients.

• Create project status trackers, distribute them to project teams, and review the results.

• Assess and escalate project risks while soliciting feedback.

• Prepare forecasts and projections for large FTE programs, track budgets and utilization targets, and communicate FTE utilization and expenditures.

• Handle contract processes and renewals for client project contracts.

• Identify and drive new opportunities with existing clients.

• Provide training and support to Program Manager I and Program Manager II.

• Address client inquiries and lead all client communications.

• Manage client expectations and program deliverables in collaboration with Laboratory Operations management.

• Offer internal consulting on project management issues and identify opportunities for process and efficiency enhancements.

• Act as the primary liaison to operational personnel of major clients and oversee large study programs.

⛳️ Requirements

• Bachelor's degree or equivalent formal academic/vocational qualification.

• 7+ years of relevant experience, or an equivalent combination of education, training, and experience.

• Must be legally authorized to work in the United States without sponsorship.

• Must successfully pass a comprehensive background check, including drug screening.

• Strong background in science and/or business principles.

• Excellent verbal, written, and presentation abilities.

• Exceptional time management, planning, and organizational skills.

• Proven analytical capabilities.

• Demonstrated adherence to procedures and policies.

• Ability to manage multiple tasks effectively in a high-pressure environment.

• Extensive knowledge and experience in Project Management.

• Strong skills in client relationship management.

• Ability to collaborate effectively with teams at various levels.

• Adaptability to work in a fast-paced, undefined environment.

• Strong negotiation abilities.

• Demonstrated experience in FTE project management, particularly with financial responsibilities like forecasting, is highly preferred.

• Ability to communicate, interpret, and understand information and ideas among diverse groups.

• Capability to remain upright and stationary during typical working hours.

• Proficiency in using and learning standard office equipment and technology.

• Ability to perform successfully under pressure while prioritizing and managing multiple projects or tasks.

• May require travel.

🏝️ Benefits

• Engaging work that contributes positively to global health, cleanliness, and safety.

• Career development resources and support tailored to individual career objectives.

• Accessibility services and reasonable accommodations for applicants and employees with disabilities.

• Equal employment opportunity along with affirmative action protections.